We are seeking a highly organized, self-motivated, detail-oriented individual with exceptional communication and customer service skills to join our growing private audiology practice. This is a rewarding opportunity for someone who enjoys helping people, thrives in a fast-paced healthcare environment, and takes pride in delivering outstanding patient care.
This position includes front desk reception, office administration, audiology assistant duties, and office management responsibilities for a loyal patient base where patient care always comes first.
The ideal candidate is someone who:
- Works efficiently while maintaining a high level of accuracy and attention to detail.
- Enjoys working independently and as part of a team.
- Takes initiative, stays organized, and manages multiple priorities effectively.
- Communicates professionally and compassionately with patients and coworkers.
- Welcomes constructive feedback and uses it as an opportunity for professional growth and continuous improvement.
- Is seeking a long-term position with opportunities to grow within the practice as skills and responsibilities increase.
Expected Schedule: Monday-Friday, 9:00 AM-5:00 PM
Benefits: PTO, insurance stipend, and 401(k) matching after one year.
Key Responsibilities:
- Greet all office guests in a professional and friendly manner
- Make and answer phone calls and emails in a professional and friendly manner
- Data entry and medical record searches
- Maintain a database of correct patient information
- Efficiently schedule appointments
- Correctly invoice insurance and patients
- Accurately process patient payment transactions using point of sale software
- Analyze, solve, and correct customer service issues
- Cultivate an organized and orderly atmosphere
- Instruct patients on correct hearing aid care
- Troubleshoot hearing aid problems
- Assist patients with hearing aid/cellphone Bluetooth connectivity
- Achieve established front desk goals and objectives
We value finding the right long-term fit for both our patients and our team. Qualified candidates may be invited to progress through a multi-step interview process, including a phone interview, an in-person interview, and a paid working interview, to help ensure the position is an excellent fit for both the candidate and our practice.
Pay: $22.00 per hour
Education:
Work Location: In person
