POSITION: SENIOR PROGRAM SPECIALIST (Training/Quality Assurance)
Full-Time; 80 hrs./pay
DEPARTMENT: Children and Youth Services
Troy A. Wood Human Services Complex, Franklin, PA
PAY GRADE: HS Exempt Hourly Pay Grade One
$61,745.25/yr.
OVERALL OBJECTIVE OF JOB
To direct and coordinate training and quality assurance programs for Venango CountyChildren and Family System and to administer the IV-E Demonstration Project. This is professional work of an administrative nature involving program planning, administration, analysis, evaluation, monitoring, and coordination of County Children, Youth, and Families programs.
SUPERVISION GIVEN
This position has no direct reports.
SUPERVISION RECEIVED
General supervision is received from the Program Manager of the Children and Families System and is reviewed through conferences, reports and results attained.
ESSENTIAL FUNCTIONS OF JOB
1. Designs, implements and evaluates staff development and quality assurance programs, policies and procedures.
2. Administers the County IV-E Demonstration Project including facilitation of the local Implementation team; representation of Venango County in State level Executive, Implementation and Evaluation Committees; and completion of implementation Design Reports, Semi-Annual Progress Reports, Evidenced Based Programs Monitoring Report, and Quarterly Progress Monitoring Reports for the IV-E Demonstration Project.
3. Develops, prepares and maintains county training plans.
4. Coordinates the conduct of studies, needs assessments, and program evaluation.
5. Provides consultation and technical assistance to county administrative and supervisory staff regarding the assessment of training needs, the development and implementation of training programs, curriculum content, and methods and procedures necessary to improve the service delivery system.
6. Provides training to Children and Family System regarding child welfare policies and procedures, methods of intervention, and counseling to children and families.
7. Analyzes and determines agency training needs in coordination with the Training Specialist.
8. Provides training and information to mandated reporters and other community resources as requested.
9. Interprets laws, regulations, policies and procedures relevant to child welfare services.
10. Reviews and reads case records to ensure compliance with federal and state laws and regulations, as well as agency policy and procedures.
11. Performs mini Quality Service Reviews by interviewing case members related to a case that is being evaluated.
12. Monitors agency compliance with federally required practice standards and associated measures.
13. Monitors the execution of professional development plans.
14. Assesses service coordinator skill and ability with the aid of the Training Specialist to identify ways of measuring competence and professional development.
15. Prepares reports, correspondence and other materials as required.
16. Compiles and analyzes statistics and uses data to implement program improvement plans.
17. Provides County representation and participation on committees, conference calls, and work groups related to continuous quality improvement.
18. Attends required quality services reviewer training and serves as an alternate if necessary.
19. Provides technical assistance to participating review team members in the form of answering questions, secondary quality assurance on cases, and assisting review teams with the instrument and scoring of indicators.
20. Monitors and assists in the requirements of the Random Moment Time Study Bulletin.
21. Coordinates Multidisciplinary Team Meetings and participates in agency meetings addressing the overall quality of service a child and family received to include: re-entry, re-abuse, CRT, etc.
OTHER DUTIES OF THE JOB
1. Serves as a County site lead for annual state quality services review by planning activities, coordinating and developing participants’ schedule, recruiting stakeholders, assembling data, identifying trends, etc.
2. Attends training, in-services and meetings, as required.
3. Attends certification training as required under Act 151 of the Child Protective Services Law, Title 23 PA., CS & Chapter 6.
4. Attends 20 hours of mandatory training per year.
5. Performs other job-related work as required.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
1. Must be able to speak and understand the English language in an understandable manner in order to carry out essential functions of job.
2. Must possess good communication and interpersonal skills.
3. Must possess initiative and problem-solving skills.
4. Must possess ability to function independently, have flexibility and the ability to work effectively with individuals, coworkers and others.
5. Must possess ability to maintain confidentiality in regard to individual’s information and records.
6. Must possess ability to utilize personal computers and other office equipment and to prepare required reports.
7. Must possess ability to make accurate observations and documentation of same in regard to individuals’ needs.
8. Must possess academic knowledge and skill in promoting therapies, social service work, and skills with children, youth, and families.
9. Must possess knowledge of psychological, psychiatric and medical reports.
10. Must possess ability to provide structured and unstructured life skills instructions and guidance to individuals.
11. Must possess the ability to express empathy and understanding to all individuals.
12. Must be able to interact effectively with children and youth, department staff, counselors, attorneys, and the courts.
13. Must have extensive knowledge of the judicial and court systems as it relates to youth services.
14. Must have the ability to provide technical and administrative guidance in regard to overall operation of the department’s functions.
15. Must have knowledge of program, policies and procedures and the ability to present training seminars to staff, general public and other agencies as necessary.
16. Must possess critical thinking skills for developing, evaluating, and implementing quality assurance projects that measure outcomes aligned with federal, state, and local initiatives.
17. Must have the ability to understand the relationship between research, theory, and practice.
18. Must have the knowledge of evaluation design, reliability, validity, and data collection.
19. Must have the ability to conduct and prepare research data and effectively use it to drive system change and enhance service delivery.
20. Must have the ability to understand performance-based objectives.
QUALIFICATIONS
Bachelor’s degree in the social welfare field and 4 years of professional casework or human service experience; or Bachelor’s degree in unrelated field that includes at least 12 credits in social welfare and 5 years of professional casework or human service; orMaster’s degree in the social welfare field and 2 years of professional casework or human service experience; or 3 years of experience as a Venango County Service Coordinator.
Clearances:
- Must work in conjunction with employer to apply for Act 34 PA State Police Criminal History, Act 151 PA Child Abuse and FBI clearances prior to employment. Clearances currently possessed that are less than 4 years old will be accepted until new clearances are available. All clearances must reflect acceptable results.
- Must not appear on Preclusion Lists as defined by “Pennsylvania’s Medical Assistance Bulletin 99-11-05 Provider Screening of Employees and Contractors for Exclusion from Participating in Federal Healthcare Programs.”
- Must successfully complete pre-employment drug screening.
HOW TO APPLY
All interested, qualified individuals should contact Human Resources at 814-432-9578. A Venango County internal application is required.
DEADLINE TO APPLY: WEDNESDAY, AUGUST 19, 2026 AT 4:00 P.M.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER.
**DRUG-FREE WORKPLACE**
APPLICANTS WHO REQUIRE SPECIAL ACCOMODATIONS DUE TO A DISABILITY SHOULD CONTACT 814-432-9552 FOR ASSISTANCE.
Pay: From $61,745.25 per year
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
