Job Summary
Join our dynamic team as a Back Parts Counterperson, where your automotive expertise and exceptional customer service skills will drive success! In this energetic role, you will be the vital link between customers and our extensive inventory of automotive parts and accessories. Your mechanical knowledge, sales acumen, and organizational skills will ensure customers receive accurate parts recommendations, timely order fulfillment, and a positive shopping experience. If you thrive in a fast-paced environment, enjoy building client relationships, and have a passion for automotive repair and maintenance, this is the perfect opportunity to accelerate your career!
Duties
- Assist customers in identifying and selecting the correct automotive parts and accessories using product knowledge and inventory management systems.
- Provide expert advice on vehicle maintenance, automotive diagnostics, and repair procedures to help customers make informed decisions.
- Manage inventory control by stocking parts, conducting stock checks, and ensuring accurate record-keeping through CMMS (Computerized Maintenance Management System) or POS (Point of Sale) systems.
- Process sales transactions efficiently while handling cash, credit card payments, and cash handling procedures with accuracy.
- Build strong customer relationships through excellent communication skills, personalized service, and follow-up to ensure satisfaction.
- Collaborate with the service department or dealership team to facilitate order fulfillment and ensure timely delivery of parts.
- Maintain a clean and organized work environment by stocking shelves properly, managing inventory levels, and performing routine maintenance on tools and equipment.
Experience
- Proven experience in automotive parts sales or retail sales within an automotive dealership or repair shop environment.
- Strong mechanical troubleshooting skills combined with automotive diagnostics knowledge.
- Familiarity with automotive repair processes, vehicle systems, and accessories.
- Experience using inventory management software such as CMMS or POS systems; proficiency in Microsoft Office is a plus.
- Excellent communication skills in multiple languages or bilingual abilities are highly desirable for serving diverse customer bases.
- Demonstrated ability to negotiate effectively, manage retail math calculations accurately, and handle cashiering responsibilities confidently.
- Prior dealership experience or familiarity with automotive parts management enhances your success in this role.
Embark on a rewarding career where your automotive expertise fuels customer satisfaction! We’re committed to providing a supportive environment that values your skills while offering opportunities for growth in a vibrant team setting.
Pay: $50,000.00 - $70,000.00 per year
Work Location: In person
