Job Overview
We are seeking a friendly, organized, and detail-oriented medical receptionist to join our team. This role is the first point of contact for patients and is an integral part of delivering an exceptional patient experience while supporting daily clinical operations.
Duties
- Greet and check in patients in a timely and professional manor
- Assist patients with completing online registration - Phreesia (Provide and scan paperwork when needed)
- Verify and update patient demographic information in the EHR system
- Efficiently schedule appointments according to provider availability
- Collect copayments and process payments accurately
- Verify referrals from primary care providers (PCPs) and insurance companies
- Run and confirm insurance eligibility and benefits
- Maintain and organize medical records
- Prepare charts/documents for upcoming appointments
- Respond to patient record request in accordance with policy
- Answer incoming phone calls and transfer them to the appropriate department
- Occasionally assist the pediatric provider during exams when he is in office (e.g. escorting patients, helping with prescriptions, administering eye drops)
- Support clinical operations during early morning or late shifts
Qualifications
- High school Diploma or equivalent required
- Previous medical office/receptionist experience required
- Strong customer service communication skills
- Basic computer and data entry
- Ability to stay organized in a fast-paced environment
- Knowledge of insurance verification and medical terminology is a plus
Hours
- Hours may vary and include early mornings, evenings and travel to satellite locations.
If you enjoy working with people and thrive working in a fast-paced healthcare setting, we encourage you to apply!
Pay: $18.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Bereavement leave
- Dental insurance
- Dependent health insurance coverage
- Health insurance
- Life insurance
- On-site gym
- On-the-job training
- Paid jury duty
- Paid sick time
- Paid time off
- Pet insurance
- Uniform allowance
Work Location: In person
