Certified Medical Assistant — Full Time — Chandler, AZ
LoveJoy Hormone Clinic — Chandler, AZ 85248
$20–$23/hour | Full-Time | Monday–Friday | 8:00 AM–5:00 PM | No Weekends
About Us
LoveJoy Hormone Clinic provides Bio-Identical Hormone Replacement Therapy (BHRT) and wellness-focused care for men and women. We are a growing clinic focused on compassionate, patient-centered care, excellent communication, and helping patients improve their symptoms, confidence, and quality of life.
We are hiring a Certified Medical Assistant for our Chandler clinic. This is a great opportunity for someone who enjoys patient care, clinical support, customer service, and working in a positive outpatient clinic environment.
Job Location — Chandler Clinic
4925 S. Alma School Rd., Suite #2
Chandler, AZ 85248
Northeast corner of Alma School Rd. and Chandler Heights Rd.
Training and Coverage
The selected candidate will train at our Mesa clinic for the first two weeks with our Medical Assistant Lead. After the initial training period, the Medical Assistant will transition to the Chandler clinic for continued hands-on training, getting comfortable with the Chandler clinic workflow, coworkers, providers, and daily patient flow.
This position is primarily based at the Chandler clinic, but occasional coverage at our Mesa clinic may be required for staffing support, training, or clinic needs.
Position Overview
We are looking for a dependable, organized, and patient-focused Certified Medical Assistant to support our providers and clinic team in an outpatient hormone therapy and wellness practice.
This role includes clinical support, rooming, chart preparation, injection-related workflows, patient communication, inventory support, medical task follow-up, and occasional front desk coverage.
Blood work is not part of the daily responsibilities for this Chandler position, but the Medical Assistant may assist with blood work-related workflows when filling in or covering for the phlebotomist.
Responsibilities
- Provide excellent patient service and compassionate care.
- Help create a welcoming, professional, and high-quality patient experience.
- Support daily clinic operations and patient flow.
- Prepare, clean, disinfect, reset, and restock exam rooms.
- Assist providers with patient preparation, procedures, and chart support.
- Complete chart preparation and documentation in the Electronic Medical Record.
- Administer or assist with injections within training, scope, and provider-approved protocol.
- Prepare syringes and injections according to approved clinic protocols.
- Assist with incoming medical calls and route patient questions appropriately.
- Communicate with patients, pharmacies, outside medical offices, and care-related contacts as assigned.
- Document patient calls, pharmacy calls, follow-up actions, and completed tasks accurately.
- Monitor and restock clinic supplies and inventory as assigned.
- Provide occasional front desk coverage, including greeting patients, answering phones, scheduling support, and patient communication.
- Assist with blood work-related workflows only when filling in or covering for the phlebotomist.
- Follow HIPAA, OSHA, infection control, and clinic safety standards.
- Escalate clinical questions, urgent symptoms, medication concerns, patient complaints, and unclear instructions appropriately.
Required Qualifications
- Certified Medical Assistant, Registered Medical Assistant, or equivalent Medical Assistant certification.
- Medical Assistant experience or relevant clinical support experience.
- Strong customer service and patient care skills.
- Excellent communication skills.
- Professional, dependable, and team-oriented.
- Strong attention to detail.
- Ability to multitask and work in a busy outpatient clinic setting.
- Comfortable using Electronic Medical Record systems.
- Ability to follow protocols and ask questions when unsure.
- Willing and able to train at the Mesa clinic for the first two weeks.
- Willing and able to occasionally cover at the Mesa clinic when needed.
- Willing and able to provide occasional front desk coverage when needed.
Preferred Qualifications
- Certified Phlebotomy Technician or phlebotomy certification.
- Phlebotomy, venipuncture, or blood work experience.
- Experience with injections or injection preparation.
- Experience with eClinicalWorks or other EMR systems.
- Experience in hormone therapy, wellness, med spa, primary care, endocrinology, internal medicine, family practice, or a similar clinical setting.
- Front desk, scheduling, or patient service experience.
- Bilingual ability is a plus.
Schedule
- Full-Time
- Monday through Friday
- 8:00 AM–5:00 PM
- Day shift
- No weekends
Benefits
- 401(k) with company matching
- Health insurance
- Dental insurance
- Vision insurance
- Health Savings Account
- Paid Time Off
- Employee discounts
- Opportunities for advancement
Why Work at LoveJoy Hormone Clinic?
LoveJoy Hormone Clinic offers a professional, supportive, and positive workplace culture where Medical Assistants are valued and respected. Our team works together to provide excellent patient care, strong communication, and a high-quality experience for every patient.
The ideal candidate is reliable, compassionate, proactive, team-first, and genuinely patient-focused. This person should enjoy caring for patients, communicating professionally, and helping patients feel comfortable, respected, and well cared for.
Job Type: Full-Time
Pay: $20–$23 per hour
Work Location: In person — Chandler, AZ, with initial training and occasional coverage at Mesa, AZ
Medical Specialty: Hormone Therapy / Endocrinology / Wellness
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Opportunities for advancement
- Paid time off
- Vision insurance
Medical Specialty:
Application Question(s):
- Are you available to work Monday through Friday, 8:00 AM to 5:00 PM?
- This position is based at our Chandler clinic but requires training at our Mesa clinic for the first two weeks. Are you able to commute to Mesa for the first two weeks of training?
- After training, this position is primarily based in Chandler but may require occasional coverage at our Mesa clinic. Are you willing and able to occasionally cover at Mesa if needed?
- Are you willing to provide occasional front desk coverage when needed, including greeting patients, answering phones, scheduling support, and patient communication?
- Do you have experience administering or assisting with injections?
- Do you have phlebotomy, venipuncture, or blood draw experience?
- Do you have experience using eClinicalWorks?
- Do you have experience working in hormone therapy, wellness, med spa, primary care, endocrinology, internal medicine, or family practice?
- Do you have front desk, scheduling, or patient service experience in a medical office?
- What does providing a high-quality patient experience mean to you in a medical office setting?
Experience:
- Medical Assistant: 1 year (Preferred)
License/Certification:
- phlebotomy certification (Preferred)
- Certified Medical Assistant (Required)
Work Location: In person
