Description:
At Cragun’s, every guest experience should feel relaxing, memorable—and above all, safe. We’re looking for a Security Supervisor who leads with professionalism, sound judgment, and a calm, guest-first approach. In this role, you’ll help protect our guests, team members, and property while setting the tone for a security team that is visible, approachable, and dependable.
Position Overview
The Security Supervisor supports daily security operations across the resort, ensuring a safe and secure environment at all times. This role combines hands-on security work with team leadership, requiring strong decision-making, attention to detail, and a commitment to exceptional guest service.
Core Responsibilities
-
Supervise and support daily security operations across the resort property
-
Hire, lead, coach, and schedule security team members; provide ongoing training and guidance
-
Patrol resort grounds, buildings, and amenities to ensure safety and policy compliance
-
Respond to incidents, emergencies, and guest concerns with professionalism and urgency
-
Complete detailed incident reports and maintain an accurate security log
-
Coordinate with local law enforcement and emergency services when necessary
-
Assist in developing and enforcing safety procedures and protocols
-
Monitor surveillance systems and investigate suspicious activity
-
Ensure a visible, approachable security presence that enhances the guest experience
Requirements:
- Previous experience in security or a related field (2–4+ years preferred)
-
Prior supervisory or leadership experience is a plus
-
Must be able to pass a background check
-
A valid driver's license with a clear driving record is required!
-
Strong communication and conflict resolution skills
-
Ability to stay calm, professional, and decisive in high-pressure situations
-
High level of integrity, reliability, and accountability
-
Must be able to work evenings, weekends, and holidays as needed
-
Ability to work a flexible schedule to work all shifts (7am -3pm, 3pm -11 pm, & 11pm - 7 am)
Full Time Benefits
-
Medical, Dental and Vision Insurance
-
Supplemental Life Insurances
-
Competitive PTO Package
-
401k with company match
-
Resort and Golf Course Discounts (lodging, dining, marina rentals, free use of pickleball courts)
-
Fun and dynamic work environment
-
$22+/hr
Come join the Lakes Area home for great friends, family, and having fun!
