Overview
We are seeking an energetic and professional residential concierge to serve as the main point of contact in our full service condominium community. The ideal candidate provides five star hospitality, ensures the security and safety of residents and handles daily front desk operations with attention to detail.
Responsibilities
- Greet residents, guests, and vendors with professionalism and enthusiasm, ensuring a positive first impression.
- Manage front desk operations, including answering phone calls with excellent phone etiquette and directing inquiries efficiently.
- Maintain organized records of visitor logs, package deliveries, maintenance requests, and other resident interactions.
- Monitor access points and ensure safety protocols are followed throughout the property.
- Address resident concerns promptly by utilizing customer service problem-solving skills to find effective solutions.
Experience
- Previous experience in hospitality, hotel front desk operations, or resort guest services is advantageous.
- Demonstrated excellence in customer service and guest relations within a fast-paced environment.
- Exceptional organizational skills with the ability to multitask and prioritize effectively.
- Experience with phone communication protocols and maintaining professional phone etiquette.
- Knowledge of hospitality standards will be considered a plus for delivering high-quality concierge services.
Pay: $23.00 - $26.00 per hour
Benefits:
- 401(k)
- Flexible schedule
- Free parking
- Health insurance
- Paid time off
Work Location: In person
