Department: Operations / Guest Services
Reports To: Event Food & Beverage Operations/ Office Manager or Compliance Manager
The Alcohol Compliance Representative is responsible for ensuring all alcohol service at the event venue complies with local, state, and federal laws, as well as venue policies. This role promotes safe, responsible alcohol consumption, verifies legal drinking age, and supports staff in maintaining compliance standards during events.
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High school diploma or equivalent required
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Previous experience in hospitality, event operations, security, or alcohol service preferred
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Certification in Responsible Beverage Service (e.g., TIPS, ServSafe Alcohol) preferred or required within a specified time
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Strong knowledge of alcohol laws and regulations (local/state)
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Excellent communication and conflict resolution skills
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Ability to remain calm and professional in high-pressure situations
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Strong attention to detail and observational skills
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Ability to stand/walk for extended periods and work evenings, weekends, and holidays
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Integrity and accountability
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Situational awareness
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Customer service orientation
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Conflict management
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Team collaboration
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Decision-making under pressure
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Fast-paced, high-energy event environment
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Exposure to large crowds, loud noise, and varying weather conditions (if outdoor events)
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Extended periods of standing and walking
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Flexible schedule based on event calendar
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Ability to stand/walk for long durations (6–10+ hours)
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Ability to lift up to [25–50 lbs] occasionally
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Good vision and hearing for monitoring crowds and identifying issues
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Must comply with all licensing requirements for alcohol compliance roles
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Must be authorized to work in the United States
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Background checks may be required
If you want, I can tailor this specifically for your venue (concerts, sports arena, festival, etc.) or make it shorter for a job posting.
