Job Purpose:
Provide friendly, courteous service to all customers. Take customer orders and accurately enter into a point of-sale system. Ensure that customer order is complete and accurate when served.
Assist with producing all food products, ensuring proper cost control, effective safety and sanitation procedures and the highest quality standards in timing, taste and presentation. Ensure a commitment to creating an environment that consistently meets or exceeds the expectations of our patrons.
Assist with the successful execution of all VHCF contracted catering events. Support F&B Manager with all stages through execution of each event and follow up to ensure client satisfaction.
Status:
Non-Exempt / Full and Part time seasonal position
Reports to:
Food and Beverage Concession/Catering Manager/Supervisor
Minimum Skills:
- Excellent communication and customer service skills
- Ability to work in a team environment
- Industry related post-secondary training ServSafe Certification
- Ability to use a point-of-sale system with accuracy
Preferred Education and Experience:
- High school diploma
- One to three years’ experience in a restaurant and/or with catered events
- Ability to work for long periods in a fast-paced environment
Key Areas of Responsibility – Concessions:
- Participates in daily tasks such as food preparation, stocking supplies, taking inventory, cleaning, operating the register, order placement, resetting tables, etc.
- Adheres to guidelines set forth by Food & Beverage Management and ABC Board Maintain standard recipes to ensure consistency and quality of food.
- Help create innovative and appealing menus that reflect culinary trends and meet customer preferences.
- Oversee food preparation and cooking processes to maintain high standards of taste and presentation and acts as quality control for outgoing product
- Ensure compliance with food safety and sanitation standards, as well as health department regulations.
- Stay updated on industry trends and incorporate new techniques and ingredients into menu offerings.
- Foster a positive work environment that encourages teamwork, creativity, and professional growth.
- Handle customer inquiries and complaints in a prompt and courteous manner.
- Provide two-way communication and nurture an ownership environment with emphasis in motivation and teamwork.
- Ensure collaboration with management to achieve financial targets and contribute to the overall success of the Virginia Horse Center Foundation.
Key Areas of Responsibility – Food and Beverage Catering
- Ensures guests receive friendly, courteous service always.
- Help to facilitate catering events with F&B staff from planning to execution
- Arranges tables and decorations. Arranges buffet tables with food, beverage and service items according to standards.
- Serve food and beverages to guests.
- Thoroughly cleans location after event is completed.
Pay: From $16.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid sick time
- Paid time off
- Paid training
- Referral program
- Vision insurance
Work Location: In person
