Job Overview
We are seeking a friendly, organized, and proactive Receptionist to join our team at Wellington Manor Assisted Living and Memory Care. In this vital role, you will be the first point of contact for residents, visitors, staff, and vendors, ensuring a warm and welcoming environment. Your excellent communication skills, attention to detail, and ability to manage multiple tasks with efficiency will help create a positive experience for everyone who walks through our doors. This paid position offers an opportunity to be an integral part of a compassionate community dedicated to providing exceptional care and support.
Responsibilities
- Greet residents, visitors, staff, and vendors with professionalism and warmth, creating a positive first impression.
- Manage multi-line phone systems, answer inquiries promptly, and direct calls accurately using proper phone etiquette.
- Handle front desk duties including check-in/check-out procedures and maintaining visitor logs.
- Maintain organized office operations through data entry, filing, proofreading, and managing correspondence.
- Support office management tasks such as calendar management, appointment scheduling, and personal assistant duties as needed.
- Utilize computer skills including Microsoft Office Suite (Word, Excel), Google Workspace tools (Gmail, Calendar), and QuickBooks for bookkeeping or data entry tasks.
- Assist with clerical responsibilities like photocopying, faxing, and maintaining office supplies to ensure smooth daily operations.
Experience
- Previous office or administrative experience in a customer service or clerical role is preferred.
- Strong organizational skills with the ability to multitask efficiently in a fast-paced environment.
- Proficiency in computer literacy including typing speed and accuracy; familiarity with Microsoft Office and Google Workspace is essential.
- Excellent phone etiquette with experience managing multi-line phone systems; bilingual abilities are a plus to serve diverse community members.
- Experience in office management or personal assistant roles that involved calendar management and bookkeeping (e.g., QuickBooks) is highly desirable.
- Demonstrated ability to provide outstanding customer support with a friendly demeanor and professional communication skills. Join us in creating a welcoming atmosphere where residents feel valued and supported! This role is perfect for someone who thrives on organization, enjoys helping others, and wants to make a meaningful difference every day.
Pay: $15.00 per hour
Work Location: In person
