Lucky Green Ladies is seeking an experienced, hands-on General Manager to lead the overall success of our dispensary. This is more than a retail management position—we're looking for a business leader who can build high-performing teams, drive sales, improve operations, maintain strict regulatory compliance, and create an exceptional customer experience.
The ideal candidate is proactive, accountable, and motivated by results. They lead by example, make data-driven decisions, and are committed to continuously improving every aspect of the business.
Compensation & Benefits
- Competitive salary based on experience
- Performance-based incentive bonus program
- Paid Time Off (PTO)
- Employee discount
- Professional development opportunities
- Career advancement opportunities
Performance incentive bonuses are tied to measurable business goals, including sales growth, profitability, inventory accuracy, operational excellence, compliance, customer satisfaction, and team performance.
Key ResponsibilitiesLeadership & Team Development
- Lead, coach, and develop Assistant Managers, Shift Leads, Budtenders, Drivers, and support staff.
- Recruit, hire, onboard, train, and retain top talent.
- Conduct weekly one-on-one meetings with managers and shift leads.
- Complete performance evaluations and development plans.
- Build and manage staffing schedules while maintaining appropriate labor costs.
- Address employee concerns and performance issues professionally.
- Foster a culture of accountability, teamwork, professionalism, and continuous improvement.
Operations
- Oversee all daily dispensary operations.
- Ensure opening and closing procedures are completed accurately.
- Monitor sales, labor, inventory, compliance, and operational performance.
- Maintain exceptional cleanliness, organization, and merchandising standards.
- Ensure pricing, promotions, digital menus, and product displays are accurate.
- Audit SOP compliance, cash handling, manifests, inventory, and receiving processes.
- Conduct routine operational audits and implement process improvements.
- Availability to be on call during all business hours.
Inventory & Purchasing
- Manage purchasing and inventory levels.
- Build strong relationships with vendors.
- Negotiate pricing, promotional support, and vendor credits.
- Monitor inventory accuracy, expiration reports, and product availability.
- Forecast inventory needs using sales trends and reporting.
- Maintain inventory accuracy above company standards.
Sales & Financial Performance
- Achieve monthly sales and profitability goals.
- Control payroll and operating expenses.
- Analyze sales, labor, and inventory reports to identify opportunities for improvement.
- Develop promotional calendars with ownership and vendor partners.
- Increase average transaction value, customer retention, and overall profitability.
- Review budgets, purchasing decisions, and financial performance regularly.
Marketing & Business Growth
- Execute promotional calendars and marketing initiatives.
- Coordinate vendor pop-ups, educational events, and product launches.
- Partner with the marketing team to ensure promotions are accurate across all platforms.
- Maintain attractive merchandising, displays, and digital menus.
- Analyze promotional performance and recommend new business growth strategies.
- Build relationships within the local community.
- Drive customer acquisition, loyalty, and retention.
- Maintain a strong online reputation by encouraging and responding to customer reviews.
Compliance
- Ensure compliance with all applicable state and company regulations.
- Maintain accurate records in METRC and Flowhub.
- Prepare for regulatory inspections and audits.
- Ensure SOP compliance throughout the organization.
- Maintain employee compliance training and documentation.
- Oversee security procedures, incident reporting, recalls, and cash handling standards.
Qualifications Required
- 5+ years of retail management experience.
- 3+ years managing supervisors or department leaders.
- Proven experience hiring, coaching, developing, and leading teams.
- Experience managing payroll, labor, scheduling, and operational budgets.
- Strong analytical and problem-solving skills.
- Excellent communication and leadership abilities.
- Proficiency with Microsoft Office and Google Workspace.
- Valid driver's license.
Preferred
- Cannabis industry management experience.
- Experience with Flowhub, METRC, Dutchie, or similar cannabis software.
- Inventory management experience.
- P&L management experience.
- Multi-location retail management experience.
What We're Looking For
The ideal candidate:
- Leads by example.
- Holds themselves accountable before holding others accountable.
- Makes decisions using facts and data.
- Thrives in a fast-paced environment.
- Takes ownership of challenges and solutions.
- Communicates professionally and respectfully.
- Is highly organized and detail-oriented.
- Continuously seeks opportunities to improve operations, profitability, and customer experience.
- Understands that every decision impacts the success of the business.
Physical Requirements
- Ability to stand for extended periods.
- Ability to lift up to 50 pounds.
- Ability to work evenings, weekends, and holidays as business needs require.
- Willingness to step into any operational role when necessary to support the team.
First 90 Days
First 30 Days
- Learn company systems, SOPs, and compliance requirements.
- Build relationships with employees and vendors.
- Successfully manage daily operations with minimal oversight.
By 60 Days
- Independently oversee scheduling, purchasing, and daily operations.
- Begin coaching managers and implementing operational improvements.
- Meet inventory accuracy and compliance expectations.
By 90 Days
- Fully own day-to-day operations.
- Meet sales, labor, inventory, and compliance goals.
- Demonstrate leadership that develops future managers.
- Operate the business confidently with minimal involvement from ownership.
If you're a driven leader who enjoys building teams, improving operations, and growing a successful business, we'd love to hear from you.
Pay: $50,000.00 - $70,000.00 per year
Benefits:
- Employee discount
- Paid time off
Work Location: In person
