Requirements:
Must be available to work Monday- Friday 9:30am-6:00pm & Sundays from 10:30am-5:00pm
We are closed on Saturdays.
Must have great attendance and be on time for work
Ability to multi-task
Ability to work with various levels of management, coworkers, and clients
Must be able to work both independently and with other team members
Must have strong phone skills
Must be able to learn and use multiple software programs at once - Square, CRM and leads software
Must be organized
Must have experience in Microsoft office/excel
Must have reliable transportation
Must have experience working in a spa or related industry
Minimum of 5 years of experience in customer service/receptionist
Ability to take on high-responsibility
Zahav Med-Spa is a boutique med spa in north Scottsdale
We are looking for a Full-Time only Front Desk Receptionist to join our team! You will be responsible for providing a comprehensive service to our clients. From greeting visitors to answering calls and directing them accordingly, our receptionist will provide an excellent experience to our clients.
Position will start part time and transition to full time
Mandatory:
1. Please provide a photo of yourself when applying.
2. Must have at least 3 years of experience as Front Desk Receptionist.
3. 1 year of experience as Front Desk in the beauty industry.
Duties:
Answer phone/messages and schedule appointments for both our clients
Collect payments from customers via square and record via crm
Maintain a clean, organized, and safe working environment
Greet all guests in a friendly manner while maintaining professionalism in a fast-paced environment (must be able to do this while smiling!)
Maintain client confidentiality (must be able to do this while being able to follow company policies on HIPAA)
Maintain regular contact with customers (make sure they are informed about their next appointment)
Maintain excellent customer service (make sure all customers are pleased)
Maintain communication between estheticians, clients and staff (email, text, phone calls)
Maintain professional appearance and demeanor at all times
Job Type: Full-time
Pay: From $20.00 per hour
Application Question(s):
- Do you have experience working with CRM systems and/or Square?
Experience:
- Appointment scheduling: 1 year (Required)
- Customer service: 5 years (Required)
Ability to Commute:
- Scottsdale, AZ 85255 (Required)
Work Location: In person
