The purpose of this position is to provide administrative support for both the Adult and Juvenile Probation divisions and to assist officers and administrators in the daily activities of the organization. This position fulfills administrative functions for the department in relation to data processing, accounting and communications. Duties include generating documents, data maintenance, credit card statement reconciliation and budget preparation assistance.
This position provides research support on department level budget.
This position provides project coordination and project research support.
ORAL COMMUNICATION DUTIES
This position trains colleagues and explains County procedures or processes.
WRITTEN COMMUNICATION DUTIES
This position creates or edits documents, internal memos, emails, reports and formal letters.
INTERACTIONS WITH THE GENERAL PUBLIC
Interacts extensively with employees, customers, the general public, vendors, regulatory bodies, and other groups and/or individuals and Institutions over the telephone, by email, and/or in person.
INTERACTIONS SPECIFICALLY WITH CUSTOMERS
Sometimes (More than 10% but less than 25% in a year)
Database Management; clerical; customer and personal service; mathematics and Federal, State Local Laws, Regulations and Statutes.
Principles of record keeping, case files and records management; legal terminology, forms and documentation; legal processes and procedures; court processes and procedures for filing of legal documents; applicable State and Federal rules, codes and regulations; business and personal computers; business office software applications; County policies and procedures; business English, spelling, punctuation and grammatical usage.
Active learning; active listening; critical thinking; customer service; problem solving; time management; multi-tasking; typing and data entry.
Effective communication in written and verbal forms; writing and completing accurate reports, legal documents and correspondence; assessing and prioritizing multiple tasks, projects and demands; establishing and maintaining effective working relations with co-workers, officers of the court, relevant agencies and the public. Demonstrated computer skills in working with word processing, spreadsheet and email software. Skill in typing with speed and accuracy at a net rate of 50 words per minute from printed copy.
Make sense of multiple data; multi-task; maintain mental wrist-finger speed; maintain calm demeanor in stressful situations and following orders.
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Occasionally stands to to present and to attend to customers.
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Constantly sits to complete reports and to operate computers.
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May be required to lift a maximum of 50 lbs. of work related materials.
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Constantly requires dexterity for keyboard operation.
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Incumbents in this position may be required to walk to and from work sites.
Incumbents in this position constantly spends time in an office environment, may routinely spend time in a lobby environment. Work is performed in an office or lobby environment where the physical demands require sitting for extended periods of time; occasional lifting of file boxes; frequent use of computers and standard office equipment, may work under stress of deadlines and may encounter irate or disgruntled public.
Incumbents in this position may become exposed to telephone verbal abuse by customers or citizens; individuals with high level of emotional distress, physical danger, blood-borne pathogens and communicable diseases.
PROTECTIVE GEAR & SAFETY MANUALS
Incumbents in this position are required to constantly follow written safety procedures and manuals relevant to the division or department. Incumbents in this position on occasion may be required to wear rubber gloves.
Potential errors can cause inconveniences to other employees, and/or delays in related work areas. Delays of services are possible.
