Join us at the Ontario Airport Hotel & Conference Center as we embark on an exciting rebranding and renovation journey! We’re seeking a detail-oriented and customer-focused Night Auditor to help deliver exceptional guest experiences while maintaining the accuracy and integrity of our nightly financial operations. In this key overnight role, you’ll balance the responsibilities of front desk service with auditing duties—ensuring a smooth transition between hotel operations day and night. If you’re someone who thrives in a calm, independent work environment and takes pride in both hospitality and precision, we’d love to have you on our growing team.
Responsibilities:
- Accurately reconcile daily revenue and expenses, including room rates, food and beverage sales, and other relevant accounts.
- Greet and welcome guests as they arrive
- Check guests in and out, ensuring all details are accurate
- Address guest inquiries and concerns promptly and professionally, providing exceptional customer service.
- Provide information about hotel amenities, services, and local attractions
- Process payments and manage cash drawer
- Coordinate with housekeeping and maintenance to ensure rooms are ready for guests
Additional Responsibilities: Please be aware that this job description is not intended to provide an exhaustive list of activities, duties, or responsibilities required of the employee for this position.
Qualifications:
- Previous experience in hotel operations or as a night auditor is required
- Must be able to work overnight shifts, weekends, and holidays.
- Proficiency in using property management systems (e.g., Opera, PMS, Safelok)
- High school diploma or equivalent; additional hospitality certifications are a plus
- Ability to work independently with minimal supervision.
Mathematical skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Availability: The hotel operates 7 days a week, 24 hours a day. Schedules must accommodate fluctuating business demands
Why Join Us? At the Ontario Airport Hotel & Conference Center, we take pride in creating exceptional guest experiences and fostering a team culture where professionalism, hospitality, and personal connections thrive. As a Night Audit Agent, you'll be at the forefront of our guest journey—offering a warm welcome, assisting with their needs, and setting the tone for a memorable stay. Be part of a reimagined hospitality experience where your service leaves a lasting impression from the very first interaction.
Our team is built on three core values: we're trustworthy, approachable, and just the right amount of visionary. That means you can count on us, feel comfortable being yourself, and get excited about where we’re headed together. It's more than just a job—it’s a place where great people and bold ideas come together.
Manhattan Hospitality Advisors is committed to equal employment opportunity. We provide equal opportunities to all qualified applicants regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other characteristic protected by law.
Job Types: Full-time, Part-time
Pay: $19.00 - $21.00 per hour
Benefits:
Experience:
- Hotel Night Audit Agent: 1 year (Required)
Work Location: In person
