Job Summary
L’eau de Vie Salon is seeking an energetic and highly organized Salon Coordinator to join our team!
In this vital role, you will serve as the first point of contact for clients and staff, ensuring smooth daily operations within the salon environment. Your enthusiasm and excellent communication skills will help create a welcoming atmosphere, coordinate appointments, manage administrative tasks, and support the overall client experience. This paid position offers an exciting opportunity to be at the heart of a vibrant beauty community while honing your office management and customer service skills.
Duties
- Greet clients warmly upon arrival and answer all incoming phone calls with professionalism and courtesy using multi-line phone systems.
- Schedule appointments efficiently, manage the salon calendar, and confirm bookings to optimize client flow.
- Handle front desk responsibilities including check-in/check-out procedures, client registration, and payment processing.
- Maintain back of house procedures and tasks including but not limited to: laundry and color bowls and brushes.
- Provide exceptional customer support by addressing client inquiries, offering product recommendations, and ensuring a positive salon experience.
- Keep the lobby clean and organized, and the retail area stocked.
- Maintain a professional appearance
Skills
- Experience with the SalonBiz booking platform is a highly preferred, however not required.
- Proven office management experience with strong organizational skills and attention to detail.
- Excellent computer literacy and typing skills.
- Previous office or administrative experience with familiarity in clerical tasks such as customer relations, and calendar management, especially in a salon environment.
- Exceptional customer service skills with a focus on phone etiquette and professional communication via phone reception or in person.
- Ability to multitask efficiently while managing time effectively in a fast-paced environment.
- Strong organizational skills with experience in client communication, appointment scheduling, and back of house responsibilities.
We are ideally seeking someone who is available for the closing shift ( 2:00-6:00pm through the week,and Saturdays from 9:00-5:00)
Compensation starts at $15.00/hour during the training period, $17.00 thereafter for someone with previous experience; with the potential to increase depending on performance.
We are an Aveda Salon, so product knowledge is a very important part of the role. We will provide product knowledge classes, and completion is required upon completing the training period.
If this sounds like a good fit for you, please submit your resume! We at L’eau de Vie look forward to connecting with you.
Pay: $15.00 - $22.00 per hour
Work Location: In person
