For over 50 years, the Jack Giambalvo Family of Dealerships has built a reputation for delivering exceptional customer service while creating a positive and supportive workplace for our employees. With 9 locations, 10 automotive franchises, and more than 340 team members, we are committed to helping our employees grow and succeed.
We are currently seeking a detail-oriented Warranty Administrator to join our Service Department at Giambalvo Chrysler Dodge Jeep Ram. This position plays a critical role in ensuring accurate warranty claim processing and maximizing manufacturer reimbursement while supporting a smooth service experience for our customers.
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Prepare, review, and submit manufacturer warranty claims accurately and within required timelines.
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Verify repair orders, labor operations, parts usage, and supporting documentation for claim submission.
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Monitor claim status, approvals, rejections, and chargebacks, taking appropriate action when needed.
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Work closely with Service Advisors, Technicians, Service and Parts Managers to ensure warranty claims meet manufacturer requirements.
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Maintain organized warranty records and documentation in accordance with manufacturer and dealership standards.
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Reconcile warranty receivables and assist with warranty accounting processes.
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Stay current on manufacturer warranty policies, procedures, bulletins, and updates.
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Identify and correct claim discrepancies to reduce delays and maximize reimbursement.
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Assist with warranty audits and ensure compliance with dealership and manufacturer guidelines.
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Provide administrative support to the Service Department as needed.
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Previous automotive dealership experience required.
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Previous warranty administration experience preferred.
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Experience with CDK, Reynolds & Reynolds, Dealertrack, or similar dealership management systems is a plus.
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Strong attention to detail and accuracy.
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Excellent organizational and time management skills.
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Ability to prioritize multiple tasks and meet deadlines in a fastpaced environment.
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Strong communication and teamwork skills.
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Basic understanding of automotive repair processes, vehicle systems, and manufacturer warranty procedures.
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Proficiency with Microsoft Office / Google Workspace and computerbased systems.
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High school diploma or equivalent required.
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Competitive compensation
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Health, Dental & Vision Insurance
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401(k) with Company Match
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Paid Time Off
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Paid Holidays
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Employee Vehicle Purchase Program
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Employee Discounts on Parts & Service
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Opportunities for Growth and Advancement
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Supportive Team Environment
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FamilyOwned and Operated Company
To create an exceptional automotive experience by building lasting relationships with our customers, employees, and community through integrity, teamwork, and service excellence.
Respect • Integrity • Teamwork • Accountability • Continuous Improvement • Customer Commitment
Jack Giambalvo Family of Dealerships is an equal opportunity employer.
At Jack Giambalvo Family of Dealerships, we believe our people make the difference. We’re proud to create a workplace where individuals feel appreciated, supported, and part of a team. For over 50 years, we’ve built our reputation by investing in our employees and providing opportunities for growth and long-term success. We’re always looking for hardworking, positive individuals who want more than just a job—they want a career. Whether you're just starting out or bringing experience with you, there’s an opportunity here for you. We offer great benefits, opportunities for advancement, and a culture that values work-life balance. Our team works hard, supports one another, and takes pride in what we do. If you're ready to take the next step, check out our current openings below—we’d love to hear from you! Once you apply, your information will be reviewed promptly by our Management team. Thank you for considering Jack Giambalvo Family of Dealerships!
