The purpose of this position is to support the benefits department by evaluating and barcoding incoming mail, determining document type priority, and processing returned mail and historical records. This involves using multiple systems to verify participant, plan, and document types. The responsibilities listed on this position analysis are not intended to be all-inclusive, and additional responsibilities may be assigned as needed.
Responsibilities include but are not limited to:
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opening, researching, barcoding and distributing all mail received into Benefits to ensure the documents will be accurately scanned for processing
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reviewing and processing beneficiary designation cards and change of address requests
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processing and verifying returned mail
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this position is responsible for various other tasks as assigned
