Front of House (FOH) Manager
Serve as the face of the restaurant
Oversee the restaurant in its entirety
(Staff, Kitchen, Dining room, Bar, Expo, Host/Hostess, Patio, you name it.)
Exhibit a friendly, professional, and courteous demeanor always
Familiar with every FOH job (Server, Host/Hostess, etc.)
Help to resolve issues and address complaints
Ensure food and beverages are served within a timely manner
Ability lead staff as a dedicated team player and positive role model
Anticipate delays in service and able to recognize disgruntled guests
Ability to communicate effectively with staff members and delegate when necessary
Show up on time and maintain proper dress etiquette, and enforce dress code for staff
Offer guidance when necessary to help staff members perform at optimal level
Reports to General Manager