The Bookkeeper (ARM) under the direct supervision of the Program Coordinator and Assistant Director of Operations is responsible for implementing the utility services, (Telephone, Electric, Gas) for all consumers, collecting program fees (rent), preparing the submission of consumer’s bills to the Fiscal department and other residential reimbursements. The Bookkeeper is responsible for daily data entry into the department software system. The Bookkeeper is responsible in making all initial contact with prospective consumers. Bookkeeper must also attend all necessary departmental staff trainings; confidentiality, Engaging with clients with Mental Health needs.
Responsibilities:
- Prepare electronic files into data system (Electric, Telephone & Gas) for new consumers moving into program and any active consumers.
- Assist the consumers https://apps.trustmineral.com/todo/listin completing government entitlement programs including, HEAP and Life Line, Medic alert and medical hardship applications in a timely fashion.
- Schedule initial apartment viewings and client intake process.
- Prepare payment requisition for Fiscal department.
- Collect and maintain financial status and documentation as changes occur.
- Responsible for ensuring client’s Rent Calculator, Notice of Tenant Rights and the Admissions Agreement are concurrently updated annually and/or as needed.
- Submit monthly reports on a timely fashion and maintain an updated resident roster.
- Record and enter rent payments and utility bills on each consumer into ETO software system.
- Keep updated records of unpaid consumer rents and prepare arrears reports
- Maintain and manage a caseload of 150 + apartments (single and family caseload).
- Mail and create confirmation letter to all consumers completing a contract agreement.
- Conduct Residential field work as needed
- Interface with various vendors and Social Service team regarding services and program compliance.
- Maintain audit ready client residential files.
- Performs other duties as may be requested by the Deputy Director of Supportive Housing, Associate Director of Residential Services and Assistant Director of Operations.
Qualifications
- Bachelor’s degree preferred in accounting, record keeping.
- Experience working with Special Needs Programs in residential setting or human services, a plus.
- Must be computer proficient (Data Entry, Excel, Word, Case Management & Residential Software Systems).
- Customer service experience, a plus.
- Familiarity with government entitlement programs, real estate, property management, social services or working with persons living with HIV/AIDS.
- Must possess the ability to work independently and handle multiple tasks.
- Preferred Spanish Speaking
Pay: From $45,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
