Customer Service Administrator
Location: Lenexa, KS
Full-Time
Our client is hiring a Customer Service Administrator to join their growing team!
If you're organized, customer-focused, and thrive in a fast-paced environment, this is a great opportunity to become the first point of contact for customers while supporting critical day-to-day business operations.
What You'll Do:
✅ Process customer orders and manage order exceptions
✅ Serve as the first point of contact for incoming calls and customer inquiries
✅ Support new account setup by gathering required documentation
✅ Handle return requests and customer service concerns
✅ Post invoices and assist with order fulfillment activities
✅ Collaborate with multiple departments to ensure a seamless customer experience
✅ Provide administrative support to leadership and office operations
What We're Looking For:
✔ High school diploma or equivalent (some college preferred)
✔ 2-3 years of customer service experience
✔ Strong communication and interpersonal skills
✔ Proficiency with Microsoft Office applications
✔ Excellent attention to detail and organizational skills
✔ Ability to multitask and manage competing priorities in a fast-paced environment
Why This Opportunity?
This role offers the chance to make an immediate impact by supporting customers, improving processes, and helping keep operations running smoothly. We're looking for someone who enjoys solving problems, communicating with people, and being a key contributor to a collaborative team environment.
Pay: $24.64 - $29.67 per hour
Benefits:
Work Location: In person