Position Overview
The Legal Assistant II provides essential support to Administrative Law Judges (ALJs) within an appellate services environment. This role is mission-critical and involves preparing appeal cases, managing hearing documentation, scheduling hearings, and supporting legal research activities across multiple program areas.
The position is primarily virtual after onboarding, with required in-person attendance up to four scheduled days per month.
Key Responsibilities
- Review and verify incoming appeal requests for accuracy and timeliness
- Retrieve, organize, and prepare hearing exhibits and appeal packets for ALJs
- Distinguish between programs and appeal issues to ensure accurate case processing
- Enter and maintain case documentation in designated case management systems
- Assist ALJs with case research and interpretation of procedures
- Schedule hearings and support elevated docket calls
- Upload legal decisions and dispositions for further departmental action
- Process postponements, withdrawals, and other hearing-related requests
- Identify, correct, and escalate errors or missing documentation as needed
- Elevate appeals to the appropriate review boards when required
Required Skills & Knowledge
- Strong organization and maintenance of confidential paper and electronic files
- Ability to analyze jurisdiction, appeal issues, and legal documentation
- Knowledge of administrative procedures and legal deadlines
- High attention to detail, accuracy, and ability to meet mandated timelines
- Strong customer service and interpersonal communication skills
- Ability to work with diverse populations and stakeholders
- Proficiency with Google Workspace (Gmail, Docs, Sheets) and Adobe Acrobat
- Ability to multitask across multiple systems and applications simultaneously
Experience & Qualifications
- Strong English communication skills (reading, writing, speaking)
- Experience managing competing priorities with minimal supervision
- Critical thinking skills to analyze complex appeals and legal documentation
- Experience using case management systems and document imaging platforms
- Familiarity with office procedures and handling sensitive information
Preferred Experience
- Experience with administrative or legal case management systems
- Prior work supporting hearings, appeals, or legal documentation workflows
- Experience in fast-paced, deadline-driven environments
EEO Employer: LanceSoft is a certified Minority Business Enterprise (MBE) and an equal-opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time
Pay: $18.66 per year
Work Location: In person
