About Us
Made in TN is a locally owned retail gift shop featuring thoughtfully curated products from Tennessee makers, artists, and small businesses. We exist to make supporting local easy and enjoyable while helping customers find gifts, souvenirs, and locally made goods they love.
We currently operate retail locations at:
- L&L Market
- 12South
- Nashville Farmers’ Market
- The Factory at Franklin
We are looking for a friendly, dependable, and polished Retail Sales Associate to join our team in our Franklin store at the Factory at Franklin Part Time primarily on the weekends. Must live in the Franklin area throughout the year. This role is ideal for someone who enjoys helping customers, takes pride in keeping a store looking its best, and can work confidently and independently.
Position Summary
As a Retail Sales Associate, you will help create a welcoming and helpful in-store experience for both locals and visitors. You will assist customers with purchases, answer product questions, operate the register, restock inventory, and help maintain a clean, organized, and beautifully presented store.
We are looking for someone who is:
- Warm and professional with customers
- Reliable and punctual
- Comfortable working independently
- Helpful, proactive, and detail-oriented
- Excited about local products and gifting
Responsibilities
- Greet customers warmly and provide excellent customer service
- Help customers find gifts and answer product questions
- Operate the point-of-sale system accurately and efficiently
- Restock merchandise and maintain a neat, fully stocked sales floor
- Keep the store clean, organized, and visually appealing
- Assist with merchandising and visual presentation
- Work independently during solo or slower shifts
- Support opening and/or closing procedures as assigned
Qualifications
- Previous retail, hospitality, boutique, or customer service experience preferred
- Friendly, professional, and presentable
- Strong communication and interpersonal skills
- Dependable attendance and punctuality are a must
- Comfortable using technology and learning our POS system
- Ability to stand for extended periods and lift/move merchandise as needed
- Sunday morning availability required
- Reliable transportation required
What Success Looks Like in This Role
- Customers feel seen, welcomed, helped, and appreciated
- The store remains clean and organized
- You show up on time and follow through on responsibilities
- You take initiative and help create a positive shopping experience
Schedule
- Looking specifically for open weekend availability for 8+ hours.
Compensation & Benefits
- $16.25/hr
- Employee store discount
- Flexible scheduling
- Opportunities for growth within a growing local business
Why Work With Us
At Made in TN, we care deeply about supporting local makers, serving our customers well, and creating a positive work environment for our team. We believe in treating people with respect and building a team that takes pride in what we do every day.
If you are dependable, customer-focused, and excited to be part of a growing local business, we’d love to hear from you.
To Apply
Please submit your resume and include a short note telling us why you’d be a great fit for this role.
Pay: From $16.25 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
