Progressive Auto Group, one of the area’s most successful automotive dealerships, is currently seeking a FULL TIME Customer Service Sales Representative for their Business Development Center - NO EXPERIENCE NECESSARY. WILLING TO TRAIN THE RIGHT PERSON. This position offers an opportunity to join one of the area’s best dealerships, work in a great environment, and start a great career with our company. Opportunities for advancement are available and this is a great way to get your start in the automotive industry.
In this role you will use excellent customer service skills, a pleasant and positive attitude, and solid work ethics to answer customers’ needs, develop sales, build rapport and provide our customers with the best possible automotive-buying experience.
Job Responsibilities include:
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Answering incoming sales calls
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Contacting internet leads received from our website and third party sites
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Determining each customer's vehicle needs by asking questions and listening
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Setting and confirming appointments and following up with customer inquiries
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Entering all prospect communications, notes, records, and customer appointment data into the Customer Relationship Management Tool
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Preparing reports to show appointments scheduled, customer appointments kept, and customer sales based on leads received
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Learning and following call and email scripts
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Developing superior product knowledge on all new vehicle models through product training
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Follow up with customers via phone, email and text
We offer:
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40 hour work week
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Competitive hourly pay plus bonus program.
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Ongoing sales and product training.
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Paid vacation and sick days.
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401K retirement plan with employer match.
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Medical plans with a prescription drug program and dental benefits
If you are interested in this exciting opportunity, apply now!
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