Job Overview
We are seeking a dynamic and energetic Banquet Captain to lead our banquet service team in delivering exceptional dining experiences for our guests. As a key leader in our hospitality operation, you will oversee the coordination and execution of all banquet events, ensuring smooth service, superior customer satisfaction, and adherence to safety standards. Your enthusiasm and management skills will inspire your team to perform at their best, creating memorable occasions that reflect our commitment to excellence.
Responsibilities
- Supervise and coordinate all aspects of banquet service, including setup, service flow, and breakdown for events of varying sizes.
- Lead and motivate banquet staff, providing training, guidance, and support to ensure high standards of food presentation, customer service, and professionalism.
- Collaborate with culinary teams to ensure timely food preparation and proper presentation aligned with event specifications.
- Manage inventory control for banquet supplies, linens, and equipment to maintain optimal stock levels and minimize waste.
- Oversee cash handling procedures, including billing accuracy and POS (Point of Sale) system operations such as Aloha POS and Micros POS systems.
- Ensure compliance with food safety regulations and sanitation standards throughout all stages of event execution.
- Assist in shift management by scheduling staff efficiently, monitoring performance, and addressing any operational issues promptly.
Requirements
- Proven experience in food service management or hospitality management, preferably within a quick service & fast food restaurant or fine dining environment.
- Demonstrated supervising experience with team management, staff training, and development.
- Strong knowledge of food preparation techniques, food handling safety protocols, and kitchen operations.
- Familiarity with POS systems such as Aloha POS and Micros POS for accurate transaction processing.
- Excellent customer service skills with the ability to handle guest inquiries professionally.
- Experience in catering or banquet settings with a focus on event coordination and execution.
- Leadership qualities including interviewing skills, shift management capabilities, and the ability to motivate a team effectively.
Join us as a Banquet Captain and be part of an energetic team dedicated to creating extraordinary events! Your leadership will elevate guest experiences while fostering a positive work environment built on teamwork, professionalism, and hospitality excellence. We value your expertise in food production, kitchen management, and customer service—help us deliver unforgettable moments that keep guests coming back!
Pay: $13.00 - $15.00 per hour
Work Location: In person
