Care Coordinators support the Hospitality Hub’s efforts to enroll individuals experiencing street homelessness and literal homelessness into the Continuum of Care. The Care Coordinators are responsible for representing the Hub to individuals experiencing homelessness and working alongside them through individualized case management. Care Coordinators build rapport with each individual experiencing homelessness and connect them to the resources needed to exit homelessness. Individuals who initially refuse services may become more willing over time with proper cultivation and trust-building by the Coordinator.
The Hospitality Hub works to help people exit homelessness. Located in downtown Memphis, the Hub campus is a safe, kind, and respectful environment that serves as a single point of entry to comprehensive support services for those experiencing homelessness. We provide our guests with the stabilizing resources they need, including temporary shelter, assistance acquiring identification, employment opportunities, and referrals to community partners.