Why Join Us?
SunState Medical Specialists (SMS) is proud to be a part of OneOncology in delivering exceptional, community-based specialty care across Florida. With a team of 105 physicians spanning urology, radiation oncology, medical oncology, breast surgery, general surgery, and head and neck surgery, SMS is committed to providing high-quality, accessible care. Our practice continues to expand services by offering advanced radiation therapies, in-house pharmacy and laboratory capabilities, care management, theranostics, cutting-edge diagnostic imaging, and clinical research. We are dedicated to recruiting top-tier physicians to help increase access to affordable, high-quality care throughout the state.
Front office position for a General Surgery Practice. This position is responsible for: patient check in, check out, answering calls, document management, and insurance verification
What you’ll do:
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Greet patients and collect required demographic and insurance information
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Interact with patients’, physicians and other staff, both internal and external, providing timely and responsive information
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Coordinate processes and route all paperwork as required to meet physician and facility requirements
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Make patient appointments
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Answer phone calls and route to appropriate staff member
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Check patients in and out of computer system and collect required payments
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Complete all “tasks” in a timely manner
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Scan internal documents accurately into patient’s medical record
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Demonstrate courteous and helpfulness toward patients and their families
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Display flexibility in work schedule dependent on clinic needs
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Other duties as assigned
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Maintains strictest confidentiality in accordance with HIPAA compliance
QUALIFICATIONS
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Education: High school diploma or equivalent
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Certification/Licensure: Not required
Skills:
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Medical Terminology
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Competent use of computer systems, software and 10-key calculators
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Strong organizational and interpersonal sills
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Experience with customer service
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Familiarity with computers and other office equipment
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Ability to maintain confidentiality of sensitive information
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Ability to prioritize responsibilities
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Must be able to act calmly and effectively in busy or stressful situations
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Knowledge of insurance plans and procedures
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Requires adherence to all policies and procedures, including standards for safety, attendance, punctuality and personal appearance.
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Must be able to establish and maintain effective working relationships with managers and peers.
