UPMC Hamot is seeking a Full-Time Telemetry Tech to join our Telemetry Operations Center, which supports the entire hospital. This team works closely with nursing staff to ensure patients are safely and continuously monitored.
Schedule:
About the Role:
The Telemetry Operations Center provides continuous cardiac monitoring for patients on telemetry units throughout the hospital. Telemetry Techs assist nursing staff by identifying and communicating rhythm changes in a timely manner to support patient safety.
Work Environment:
Fast-paced and engaging environment
High level of activity throughout the shift
Supportive team with experienced staff providing training
Structured, self-paced learning during orientation
Responsibilities:
- EDUCATION
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Instructs staff on nursing units to troubleshoot with minor problems (i.e., lead placement).Identifies own learning needs and sets personal education goals.
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Aware of quality improvement issues in the T.O.C. on the unit and contributes appropriately
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COMMUNICATION
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Maintains effective inter- and intra-departmental communications, both written and oral.
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Interacts positively with patients, families, physicians, nursing staff and other disciplines.
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Identified as positive, approachable and is consistently respectful and team oriented.
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Identifies and communicates patient information to the next shift and ensures effective handoff.
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Promotes a positive image by not participating in gossip.
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ENVIRONMENT
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SERVICE EXCELLENCE
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Display awareness of cultural diversity.
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Values patient's perception regarding care.
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Meets full range of customer needs.
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Actions demonstrate Hamot's vision 'to serve-Handles information in a confidential manner.
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Demonstrates Hamot's commitment to Service Excellence by understanding the needs of patients, their families, physicians and co-workers and doing what is required the first time, every time by being responsible, sensitive, accurate, timely, coordinated and thorough.
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PRACTICE
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Interprets cardiac rhythm of patients on in- house telemetry.
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Identifies normal cardiac rhythms and recognizes basic arrhythmias.
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Reports changes outside stated parameters to the appropriate nursing unit immediately.
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Is alert and responsive to urgent and emergency situations acting within established guidelines; informs responsible persons in case of emergencies.
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Maintains and updates each patient monitor record in a consistent and timely manner.
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Provides safe patient care.
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Obtains accurate patient data.
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Reports patient findings timely with attention to detail.
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Responds appropriately to delegated duties.