We are looking for an experienced Night Auditor to join our team at our Hotel. Our ideal candidates have a flair for communication and the ability to problem solve. Must have previous experience in night audit, preferably have knowledge of the Choice Advantage system
The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Prefer someone with front desk experience. (Night audit)
Responsibilities include:
- Greeting guests both in person and over the phone
- Coordinating guest check-in/check-out and assisting guests with making reservations
- Answering guest questions and assisting guests with any problems they may experience
- Monitoring daily reservations and ensuring assigned rooms are prepared prior to check-in
- Handling financial transactions (both cash and credit)
- Promptly assisting with guest requests
- Actively listening to and resolving guest complaints
- Ensuring cleanliness of the property and performing light cleaning duties if needed
Requirements:
- High school diploma or equivalent preferred
- Ability to walk and bend frequently throughout shift
- Detail oriented
- Professional attitude
- Reliable transportation
- Ability to work independently
Job Types: Full-time, Part-time
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Weekend availability
- night shifts available
Education:
- High school or equivalent (Required)
Experience:
- Microsoft Office: 1 year (Preferred)
- Customer Service: 1 year (Required)
Work Remotely
Job Type: Full-time
Pay: $12.00 - $14.00 per hour
Education:
- High school or equivalent (Required)
Experience:
- Hotel experience: 1 year (Required)
Work Location: In person
