Description:
About the Role
As an Intake Coordinator at CareM Support, you are the front door to care — the first connection in a patient’s journey. In this role, you’ll coordinate referrals and admissions with precision and urgency, helping ensure patients are onboarded smoothly into home-based services.
This is a fast-paced, high-impact position where your ability to communicate clearly, stay organized, and manage competing priorities directly supports patient care. You’ll work alongside a strong, collaborative team that relies on each other to get important work done well — and done right.
At CareM, our mission is simple: to bring out the courage in others. That includes the patients we serve — and the people we work beside every day.
Key Responsibilities
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Receive and process patient referrals via phone, fax, email, and in-person communication
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Verify insurance benefits and communicate eligibility clearly to internal teams and referral sources
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Enter and maintain accurate patient data in EMR systems
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Coordinate start-of-care details, including patient outreach and physician verification
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Track documentation and follow up with internal teams to ensure timely completion
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Collaborate with clinical, billing, and operations teams to support seamless patient onboarding
Requirements:
What We’re Looking For
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1–2+ years of experience in healthcare intake, admissions, scheduling, or a related role (preferred)
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Strong communication skills — clear, professional, and responsive
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High attention to detail, especially with data entry and documentation accuracy
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Ability to manage multiple priorities in a fast-paced environment without losing focus
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Basic understanding of insurance verification and healthcare workflows
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A calm, steady presence — someone who can stay organized and composed under pressure
Why Join Us
CareM Support is the operational backbone for a network of healthcare providers — supporting everything from patient intake to billing and authorizations. You’re not just doing administrative work — you’re helping care happen.
Here, you’ll find:
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A strong, team-first environment where people support each other and share responsibility
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A fast-paced setting that keeps you engaged and challenged
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Growth opportunities within a mission-driven healthcare organization
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A culture grounded in trust, collaboration, and accountability
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The chance to be part of something bigger — a system designed to deliver better care, together
