Front Office / Treatment Coordinator – Founding Team Member
Evelina Smiles – Upstate South Carolina
Evelina Smiles is a NEW boutique dental practice opening in the Upstate of South Carolina, founded by an experienced dentist with an outstanding reputation for clinical excellence and patient care.
We are seeking a high-performing Front Office / Treatment Coordinator who takes pride in communication, professionalism, and creating an exceptional patient experience.
This is a unique opportunity to become a founding team member in a growing practice designed around efficiency, advanced dentistry, and a patient experience that stands apart.
The right candidate is someone who is confident, personable, highly organized, and motivated to contribute to a high-level team environment.
We are building a team that values professionalism, efficiency, and an exceptional patient experience.
Our Practice Environment
At Evelina Smiles we are building a practice centered around:
- Exceptional patient experience
- Organized systems and efficient workflows
- Respectful and supportive team culture
- High-quality comprehensive dentistry
We are looking for team members who take pride in professionalism, teamwork, and delivering excellent care.
What Makes This Opportunity Unique
- Be part of the original team launching a new practice
- Help shape the patient experience from the first phone call to treatment completion
- Grow into a leadership role as the practice expands
- Be part of a practice focused on clear communication, trust, and long-term patient relationships
This is a career opportunity, not just a job, with strong potential for growth and increased responsibility.
Responsibilities
Patient Experience & Communication
- Serve as the first point of contact for patients in person and over the phone
- Create a welcoming, professional, and positive experience for every patient
- Build trust through clear, confident, and compassionate communication
Scheduling & Office Flow
- Manage and optimize the daily schedule for efficiency and productivity
- Schedule patients appropriately based on treatment needs
- Reduce cancellations and maintain a full, productive schedule
Treatment & Financial Coordination
- Present treatment plans clearly and confidently to patients
- Explain financial options, insurance benefits, and payment solutions
- Help patients move forward with needed care through effective communication
Administrative Support
- Answer phones, manage patient communication, and handle appointment coordination
- Maintain accurate patient records and documentation
- Support front office systems and processes
Leadership & Team Contribution
- Help lead the front office through organization and accountability
- Delegate tasks when appropriate to maintain efficiency
- Contribute to a positive, team-oriented culture
- Be coachable and open to feedback and continuous improvement
Required Qualifications
- 1–3+ years of dental front office or treatment coordinating experience (preferred)
- Strong communication and interpersonal skills
- Ability to present treatment and financial information confidently
- Experience with scheduling and managing patient flow
- Professional demeanor and appearance
Preferred Qualifications
- Experience presenting treatment plans and financial arrangements
- Familiarity with dental practice management software
- Understanding of dental insurance and billing
- Experience in a high-quality or comprehensive dental practice
The Ideal Candidate
- Personable, professional, and confident in communication
- Provides above-and-beyond customer service
- Organized, detail-oriented, and efficient
- Builds trust easily with patients
- Driven, coachable, and eager to learn
- Enjoys working in a team-oriented, high-performance environment
- Looking for a long-term career opportunity with growth potential
Benefits
- Competitive compensation
- Paid time off
- Paid holidays
- Opportunities for professional growth and development
- Supportive team environment
- Modern systems and processes
Join the Founding Team
Evelina Smiles is building a practice known for exceptional patient care, strong systems, and a positive team culture.
We are looking for someone interested in a long-term position and becoming part of a strong team culture.
We are seeking a team member who takes pride in their work and wants to grow with a practice focused on excellence. While experience is important, attitude, professionalism, and commitment to patient care matter most.
Application Question
When applying, please include a short response to the following:
What do you believe creates an exceptional patient experience in a dental office?
Pay: $40,000.00 - $45,000.00 per year
Benefits:
Work Location: In person
