Supports the technical staff of the Laboratory through a thorough knowledge of pre-analytic process. Understands and delivers patient care management and customer service using basic secretarial duties either manually or through Meditech Information System. Independently codes hospital records for the purpose of reimbursement and compliance with Federal regulations according to diagnosis(es), medical necessity, and procedure(s) using ICD-10-CM and CPT systems; analyzes and reviews records for completeness. Performs other duties as required and maintains the physical environment of the area. Performs phlebotomy skills for all age groups in a caring, hospitable and patient focused manner. Monitors the out-patient registration, coding and customer service activities as they occur in the Laboratory. Train staff to perform a wide range of routine to complex venipuncture and skin puncture techniques involved in the collection of blood specimens from patients for laboratory procedures used in the diagnosis and treatment of diseases. Assists with the collection of miscellaneous specimens as indicated.
