About Us
Ruiz McDonald’s is the largest McDonald’s franchise group in St. Louis, operating 38 restaurants with one core belief: Empowering and developing our people comes first. Excellence follows. We invest heavily in leadership development, coaching, and a values-driven culture built on Faith, Fortitude, Generosity, Positivity, Accountability, and Development. As the company grows, we are strengthening the administrative systems, routines, and reporting rhythms that help restaurant leaders and Support Center teams execute with clarity, consistency, and follow-through.
Compensation & Benefits
- $22-26/hour based on experience
- 401(k)
- Medical insurance + Dental, Vision, Life, Disability options
- Paid time off (3 weeks)
- Tuition assistance
- 6 annual holidays
- Full time – In person
Position Overview
Hands-on administrative systems role responsible for creating, maintaining, and improving the processes that help a growing company operate with cleaner handoffs and better visibility. This position is ideal for someone who has demonstrated experience building practical systems, executing those systems consistently, tracking deadlines and follow-up, preparing recurring reports, and adjusting processes as business needs evolve.
Key Responsibilities
Keep the office running
- Maintain office supplies, shared spaces, and daily organization
- Coordinate equipment, technology, access, and vendors
- Support front desk, visitors, phones, and meetings as needed
Manage administrative flow
- Sort and route mail, invoices, permits, and documents
- Maintain shared folders, trackers, and records
- Ensure information reaches the right person quickly
Run systems & processes
- Manage platforms (QSR Engagement, McHire, shared drives, trackers)
- Support job postings, user updates, and routine system cleanup
- Create SOPs, checklists, calendars, and repeatable workflows
Track & improve operations
- Prepare recurring reports and rankings
- Maintain renewal calendars and follow-up trackers
- Identify gaps and improve processes over time
Support teams across the business
- Support systems and document support for various company departments
- Help work move smoothly between departments
Qualifications
You’re a Strong Fit If You
- Organize chaos into clear systems
- Like improving recurring work
- Manage details, deadlines, and follow-up well
- Learn new software quickly
- Communicate professionally
- Handle confidential information responsibly
Required Skills
- Strong organization and follow-through
- Microsoft Outlook, Excel, Word, Teams, shared drives
- Ability to build trackers, checklists, and reports
- Comfortable working across departments
- Clear written and verbal communication
- Self-directed with good judgment
Preferred Background
- Office admin, operations, or coordination experience
- Fast-paced or multi-location business experience
- Experience with recruiting or engagement platforms
- High school diploma or equivalent (additional coursework a plus)
Why This Role Matters
As Ruiz McDonald’s grows, the Support Center needs stronger systems, cleaner records, more consistent reporting, and better administrative visibility. This role helps create the structure that allows leaders and teams to spend less time searching for information and more time executing the work that supports our restaurants and people.
Our locations and other job openings:
www.ruizmcdonalds.com/our-locations/
Pay: $22.00 - $26.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Tuition reimbursement
Application Question(s):
- Do you have intermediate competence with Excel?
- Give an example of a time you improved or clarified a process.
- What is does the VLookup function in Excel do?
Work Location: In person
