Job Overview
Join our dynamic veterinary team as a Veterinary Receptionist and become the friendly face of our animal care facility! In this vital role, you will be the first point of contact for pet owners and visitors, ensuring smooth communication and exceptional customer service. Your energetic approach will help create a welcoming environment where pets and their owners feel cared for from the moment they walk through the door. This paid position offers an exciting opportunity to be involved in all aspects of veterinary practice, supporting both client relations and clinical operations.
Responsibilities
- Greet clients warmly, schedule appointments, and manage patient check-ins and check-outs with enthusiasm and professionalism
- Handle medical billing, collections, and insurance processing accurately and efficiently
- Maintain detailed records of client interactions using veterinary terminology and record-keeping systems
- Occasional need to assist with animal handling tasks such as restraint during examinations or procedures, ensuring safety for pets and staff
- Support veterinary staff with consistent and detailed communication
- Light janitorial duties to keep the front of office clean and presentable
- Communicate effectively with pet owners about treatment plans, medication instructions, and follow-up care using clear veterinary terminology
- Some clerical duties to assist owner with account management and accounting
Requirements
- Prior experience in veterinary reception or customer service within an animal care setting is highly desirable
- Familiarity with veterinary terminology and laboratory procedures to support clinical workflows
- Strong organizational skills to manage multiple tasks including scheduling, billing, and record keeping
- Excellent communication skills to interact confidently with clients, team members, and external vendors
This role is perfect for passionate animal lovers who love working with the public and are eager to contribute to a compassionate veterinary environment! Join us to make a positive difference in the lives of pets and their owners every day!
Pay: $16.00 - $20.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
- Uniform allowance
Work Location: In person
