KRISE Transportation, Inc.
Job Description - Assistant Student Transportation Operations Manager
The Assistant Student Transportation Operations Manager is a people leader responsible for assisting with the overall daily operations of one or more transportation facilities/operations, typically within a single school district/contract. In this role, the Assistant Student Transportation Operations Manager has responsibility and accountability for meeting Company expectations for, employee engagement and development, operational safety and efficiency, customer satisfaction and financial performance.
The Assistant Student Transportation Operations Manager coordinates and assists in managing all functions of assigned facilities including maintenance, dispatching, training, administrative, routing if applicable, internal, and external communications. The Assistant Student Transportation Operations Manager must actively manage up and out with clear, accurate and timely communication to the Regional Manager, Company President, corporate office staff, customer and community contacts.
A successful Assistant Student Transportation Operations Manager is assertive and drives operational success by actively engaging and including employees at all levels, by being intrusive and monitoring the business, by taking action to remove roadblocks faced by terminal employees and by being curious to explore new and innovative ways of conducting business. A successful Assistant Student Transportation Operations Manager is “all in” and committed to doing whatever is necessary in the service of employees, the safety of student passengers and the satisfaction of our customers. A successful Assistant Student Transportation Operations Manager thinks and acts like a business owner with a long-term vision and relentless pursuit of continuous improvement.
Specific Job Duties include the following:
Regularly meet with staff and drivers to communicate Company mission, vision, and values; share Company news and information; listen for employee feedback and concerns; work with corporate and local staff to solve problems and eliminate roadblocks.
Regularly visit and interact with school district contacts to ensure their satisfaction with Company services, to identify needs and opportunities for additional services, service changes or improvements.
Assist with oversight and review of payroll, accounts receivable, accounts payable, and month end financial reporting and review requirements. Execute action plans and initiatives at Terminal Manager’s direction to ensure terminal budget remains on target to meet year end plan.
Act as a proponent, early adopter and change agent to identify, support and implement new technology within the business that can be used to drive operational efficiency & effectiveness, improve employee engagement and improve customer focus and satisfaction.
QUALIFICATIONS
KNOWLEDGE AND SKILLS
Must have prior knowledge of general transportation, student management and employment related state and federal regulations (i.e.- PUC, DOT, EPA, OSHA, DOL) that apply to the Company’s business.
WORKING CONDITIONS
The Assistant Student Transportation Operations Manager has daily contact will all levels of Company personnel and with outside entities such as school district officials, insurance representatives, attorneys, business partners, labor consultants and the public. These contacts are generally for the purpose of providing information and technical advice; policy and program interpretation and coordination; and problem evaluation and solving within the operations. Communication with these contacts will require considerable judgment, diplomacy and discretion and the ability to communicate timely, clearly and accurately. The Assistant Terminal Operations Manager regularly has access to and handles confidential and proprietary information and must maintain a high standard of care to maintain privacy and confidentiality.
JOB DESCRIPTION LIMITATIONS AND CHANGES
The duties and requirements identified in this document are basic descriptions for this job title. The omission of specific job duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. This job description is not a contract of employment and is subject to change when the needs of the company and the requirements of the job change.
