Feel Seen at Thrive!
Learn more about Tanager Apartments here: tanagerseattle.com
Pay Range: $24 - $26 per hour
Schedule: Full-time; Tuesday - Saturday, 8 am - 5 pm
Thrive's purpose is to be the most trusted partner in property management by delivering outstanding results for clients, inspiring associate engagement, and elevating living experiences for residents. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive!
Our Values are simple: Do the Right Thing, Do Work to be Proud of, and Be a Great Place to Work.
Voted one of Washington and Portland's best workplaces for several consecutive years, Thrive builds on its culture by offering the following benefits:
- 34 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, Paid Birthday)
- Housing Discount may be available.
- Employer matched 401k retirement plan
- Bonus Potential
- Renewal Commission eligible
- $0 premium medical, dental, and vision insurance effective 1st of the month following your start date
- Fully covered Long-term disability insurance for associates
- Fully covered life insurance policy for associates with supplemental life insurance options
- 24/7 Everyday Assistance Program (EAP)
- Voluntary Critical Illness, Accident, Hospital Indemnity, and Short-term Disability insurance
- Pet Insurance discounts
- Parking & Transit Commuter Benefits
- Annual professional development reimbursement
- Training opportunities and career progression/growth plans
- Company-wide parties and events
Job Responsibilities
- Complete apartment turns, respond to resident maintenance requests, and perform general repair work throughout the community.
- Coordinate closely with the leasing team and community leadership to support efficient day-to-day property operations.
- Carry out scheduled preventive maintenance for building systems, equipment, and tools as directed by the Maintenance Supervisor and Community Manager.
- Follow all required safety procedures by attending trainings and complying with OSHA and SDS standards.
- Troubleshoot maintenance concerns and perform routine repairs in apartment homes, common areas, and community facilities.
- Preserve the overall appearance and condition of the community by maintaining the grounds and shared spaces.
- Evaluate vacant apartments and assist with preparing units for new residents by coordinating required repairs and services.
- Participate in the property's rotating emergency on-call schedule.
- Provide responsive, resident-focused service with the goal of creating a positive customer experience.
- Perform additional job-related duties as assigned by the Direct Manager, Maintenance Supervisor, Community Manager, or Regional team.
Qualifications
- At least one year of experience performing maintenance work, ideally within multifamily housing or property management.
- Familiarity with apartment turnovers, maintenance service requests, appliance troubleshooting, or related repair work.
- Comfortable using computers to document work performed and enter notes in English.
- CAMT and/or CPO certifications are considered a plus.
- Must furnish the tools needed to perform assigned maintenance duties.
- A valid driver's license may be required based on the essential duties of the position (e.g., operating a golf cart or other company vehicle on company property).
Core Competencies
- Produces accurate work while maintaining close attention to detail.
- Excels in an environment that balances multiple priorities with outstanding customer service.
- Handles difficult situations professionally and works to resolve conflict in a calm, respectful manner.
- Demonstrates respect and sensitivity when working with people from diverse backgrounds and experiences.
- Builds positive working relationships through effective communication, professionalism, and sound judgment.
- Communicates clearly with residents, vendors, coworkers, leadership, ownership groups, and support departments.
- Organizes work effectively while balancing changing priorities and deadlines.
- Contributes as a dependable team member while remaining capable of working independently.
- Welcomes coaching and applies feedback to continually improve performance.
- Approaches challenges with critical thinking and practical problem-solving skills.
- Represents the company professionally in all interactions with residents, coworkers, guests, and the public.
- Demonstrates effective planning, organization, and time management.
- Possesses strong written and verbal English communication skills.
- Available to respond to emergency maintenance situations outside of normal business hours when scheduled.
- Maintains a valid driver's license and required automobile insurance when driving is part of the position.
Physical Requirements
- 100% in-person position. Must be available to be physically present at sites being supported.
- Stand, walk, crawl, bend, stoop, or sit alternatively depending on the specific needs of the day.
- Estimated 66% - 100% of time is spent on feet.
- Prolonged periods of sitting at a desk and working on a computer and/or speaking on a phone and radio.
- Ability to physically walk the property and units, which may include climbing stairs and navigating uneven surfaces or construction zones.
- Ability to be physically present onsite at the property during normal business hours to greet guests, handle property operations, provide tours, etc.
- Ability to lift/move/push/pull up to 150 lbs. on occasion with a frequent need to lift/push/pull 25 lbs. - 75lbs.
- Works both indoors (majority of the time) and outdoors in all weather conditions.
Equal Employment Opportunity
Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.
Background Check & Drug Screen Policy
Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact [email protected].
The 4-panel drug screen tests for the following:
- Amphetamines including Methamphetamine
- Cocaine Metabolites
- Opiates including Codeine and Morphine
- Phencyclidine ("PCP")
Thrive Communities reserves the right to modify this policy at any time without notice.
