The ability to greet clients with in a friendly professional manner and performs basic reception duties as follows:
Duties and Responsibilities: Include the following. Other duties may be assigned.
1. Professionally greeting and welcoming clients
2. Answers phone calls and responds to emails with professionalism and correct etiquette
3. Scheduling appointments using the designated software
4. Issuing invoices for treatment
5. Knowledge of scheduling appointments with correct timing and urgency
6. Receiving and verifying invoices after each appointment
7. Knowledge of Care credit, merchant services, and phone software or the equivalent that the facility uses
8. Over seeing the sale of the items sold by the practice
9. Knowledge of practice protocols when seeing an emergency
10. The ability to manage difficult situations/clients
11. The ability to resolve difficult situations
12. Understanding the protocol of end of day checks and balances
13. The ability to work well with others
14. Keeping a clean and organized work area
15. Responsible for cleaning/trash and bathrooms in the front area
Qualifications:
To perform this job successfully, the individual must be able to perform the above duties completely. The requirements listed below are representative to the knowledge, skill, and/or ability required. Reasonable accommodations may be made for individuals with disabilities to perform essential duties.
Education/Experience:
High diploma or equivalent. Preferred, one-two years of related training or experience
Language Ability:
The ability to interpret medical records, maintenance logs, and protocol manuals. The ability to write legibly and speak effectively in front of clients and coworkers.
Reasoning Ability:
The ability to apply common sense understanding to written or verbal form. Ability to respond to situations according to protocol.
Computer Skills:
To perform this job successfully, the individual must have basic to moderate understanding of computers.
Job Types: Full-time, Part-time
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
