Company Overview
Our restaurant is influenced by the incredibly popular tapas and chocolate shops of Madrid and Barcelona. La Crema is a place to linger with friends.
A tapas and chocolate shop, La Crema is a place to linger with friends, dine and enjoy great flavors both in cuisine and wine.
Job Summary
Assist front-of-house staff in providing excellent service to guests. Provide refills as needed. Remove used tableware between courses; clear and reset tables after guests leave. Barback for the bar and run food to guests.
Responsibilities
- Promote, work, and act in a manner consistent with the mission of Spell Restaurant Group
- Set tables with clean linens, condiments, or other supplies.
- Clear tables after guests, wipe tables or seats with dampened cloths, or replace dirty tablecloths.
- Promptly clean tabletops, chairs, booths, and the floor under and around tables between guests.
- Remove used tableware between courses and provide tableware for the next course.
- Locate items requested by guests.
- Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.
- Take soiled tableware to the designated area, and unload, sort, and stack silverware, dishes, and glassware for cleaning.
- Perform serving, cleaning, or stocking duties to facilitate customer service.
- Carry food, dishes, trays, or silverware from kitchens or supply areas to serving counters.
- Clean up spilled food or drink or broken dishes and remove the trash.
- Serve food to guests when servers need assistance.
- Promptly greet guests as they are seated and serve ice water, coffee, rolls, or butter to guests.
- Thank guests as they leave.
- Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, or trays.
- Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of the restaurant, and mop or vacuum floors.
- Fill beverage or ice dispensers.
- Stock cabinets or serving areas with condiments and refill condiment containers.
- Communicate with server and host or hostess to expedite efficient seating, table utilization, and customer service.
- Respond appropriately to guest requests and communicate guest requests to the server as needed.
- Obtain service area assignments at the beginning of each shift.
- Inspect assigned restroom every 30 minutes, and clean as needed.
- Attend all scheduled employee meetings and offers suggestions for improvement.
- Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.
- Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.
Qualifications
- Must be hospitality focused and solution-oriented
- Must enjoy and be able to succeed in a fast-paced work environment
- Ability to work flexible shifts including nights, weekends, and holidays
- Ability to effectively implement the three Cs: coordination, consolidation, and communication
- Food handler's card may be required according to local and or state regulations
- Knowledge of proper food safety and sanitation procedures
- Ability to multitask and effectively prioritize duties
- Ability to stand for long periods of time and bend, climb or work in confined spaces
- Ability to properly lift 25 lbs
- Possess written and verbal skills for effective communication with guests and coworkers
- Possess organizational and time management skills
- Demonstrate good judgment, problem-solving, and decision-making skills
Benefits/Perks
- Opportunity for Advancement
- Companywide Food Discounts
- Direct Deposit
- Qualified Employees:
- Insurance Offerings
- 401K with employer match
