Reports To: Campus Principal
Primary Purpose
Support the academic, behavioral, social-emotional, and attendance success of students by coordinating intervention services, strengthening school-home partnerships, connecting families with community resources, assisting with crisis response, and collaborating with campus staff to remove barriers to student learning. This position is not a certified counseling position and does not provide counseling services that require a Texas School Counselor Certificate.
Required
- Bachelor's degree from an accredited university
- Experience working with children, families, education, social services, or a related field
- Excellent communication and organizational skills
- Ability to build positive relationships with students, families, and staff
Preferred
- Master's degree in education, social work, psychology, human services, or related field
- Experience in public education
- Knowledge of MTSS/RTI systems
- Knowledge of community resources available to families
- Build positive relationships with students.
- Provide short-term, solution-focused student support through coaching, mentoring, and problem-solving.
- Assist students in developing self-regulation, conflict-resolution, goal-setting, organization, and executive functioning skills.
- Monitor students identified as at-risk academically, behaviorally, socially, or through attendance concerns.
- Conduct regular student check-ins.
- Support students during transitions throughout the school year.
- Participate in campus intervention teams.
- Build trusting partnerships with families.
- Assist families in navigating school procedures.
- Connect families with community resources.
- Coordinate communication between school and home when additional support is needed.
- Conduct home visits, when appropriate and approved by administration.
- Encourage family participation in school activities.
- Monitor attendance trends.
- Collaborate with attendance committees.
- Work with families to identify barriers to attendance.
- Develop attendance improvement plans with administrators.
- Celebrate attendance improvements.
- Assist with implementation of Tier I, II, and III behavioral supports.
- Participate in Functional Behavior Assessment (FBA) meetings as requested.
- Assist teachers in identifying interventions for struggling students.
- Help coordinate behavior support plans.
- Support restorative practices.
- Assist with student re-entry meetings following disciplinary placements.
- Coordinate campus-wide SEL initiatives.
- Facilitate classroom lessons related to:
- Character development
- Bullying prevention
- Emotional regulation
- Decision-making
- Healthy relationships
- Growth mindset
- Digital citizenship
- Provide small-group skill-building activities under campus-approved programming (not therapy or psychotherapy).
- Assist administrators during student crises.
- Help coordinate campus response following student or staff tragedies.
- Participate in threat assessment teams as assigned.
- Help develop student safety plans with appropriate personnel.
- Connect families with outside mental health providers when needed.
- Develop partnerships with local agencies.
- Coordinate services from community organizations.
- Assist families in accessing:
- Food assistance
- Clothing resources
- Housing resources
- Medical services
- Mental health referrals
- Utility assistance
- Holiday assistance
- Collaborate with teachers to identify barriers affecting learning.
- Participate in PLC discussions regarding student supports.
- Serve on campus committees.
- Provide professional learning related to:
- Trauma-informed practices
- Student engagement
- Relationship building
- De-escalation strategies
- Classroom supports
- Community resources
- Maintain documentation of interventions.
- Monitor intervention effectiveness.
- Analyze campus attendance, discipline, and behavioral trends.
- Prepare reports for campus leadership.
- Maintain confidentiality in accordance with FERPA and district policies.
The Student Support Services Coordinator does not :
- Provide psychotherapy or mental health counseling.
- Perform duties requiring a Texas School Counselor Certificate.
- Conduct special education evaluations unless separately credentialed.
- Diagnose mental health disorders.
- Provide long-term therapeutic counseling.
- Make special education eligibility decisions.
- Complete suicide risk assessments independently (may assist the crisis team according to district procedures).
- Serve as the campus testing coordinator unless separately assigned.
