Education: High school diploma or equivalent required; associate’s or bachelor’s degree in Business, Communications, or a related field is a plus, or equivalent work experience.
Experience: 1 to 3 years of experience in customer service, sales support, administrative support, or a related role preferred; internships or transferable experience welcome.
Technical Skills: Proficiency in Microsoft Office Suite (Excel, Word, Outlook); experience with CRM systems, order management platforms, or internal databases is a plus.
Industry Knowledge: Basic understanding of sales processes, customer service operations, or retail environments is helpful; experience in hardware, farm, industrial, or wholesale channels is a plus but not required.
