Excellent organization and problem-solving skills
Experience using electronic medical record applications (Central Reach preferred).
Working knowledge of HIPAA regulations
Excellent interpersonal skills, good oral and written communication skills
Good organization and time management skills
Must have good working knowledge of Microsoft Office or Gmail office tools (Word, Excel, PowerPoint)
Verify client information and benefits
Email Intake packets for new clients and monitor receipt
Enter accurate demographic, benefit, and authorization information for clients into operating system
Request Financial Agreements from Client Accounts
Monitor availability of clinic space and providers
Coordinate process flow with clinics and providers
Maintain accurate documentation of service requests, testing, referrals and authorizations
Oversee receipt of authorizations and creation of accurate authorizations in operating system
Actively participate in Intake meetings and collaborate with providers and clinics for best Intake practices
Complete authorization renewals
Verify client eligibility weekly
Other duties as assigned by the intake manager
