Aya Healthcare has opportunity available for a Patient Care Coordinator to support a 17-week contract in Seattle, WA.!
Assignment Details
- Start: ASAP
- Schedule: Mon–Fri, 8:30AM TO 5:00PM
- Pay: $24-27/hour
- Type: Contract
- Length: 17 weeks (Eligible for extensions based on dept. needs)
- Onboarding: 1-2 weeks
Summary of Patient Care Coordinator:
Patient Care Coordinators work under the general direction of a physician or his/her designee, utilizing communication and management skills to coordinate seamless care delivery for patients in a surgical or non-surgical setting. Will act as a patient advocate to assure the patient's access to health care during their entry into and through the services of the clinic.
Duties of Patient Care Coordinator:
- Act as contact for clinic providers, patient and family, referring physicians, outside agencies, outside staff and general public by providing information regarding the clinic’s services.
-Act as liaison between the patient and the various clinic areas and ancillary services to coordinate activities involved in pre-operative planning and preparation or planned hospitalization.
-Coordinate pre-admission tests, pre-surgery appointments/tests, and procedures as delegated by the provider or nurse.
- Ensure a complete medical record is present at the time of patient visit, admission, and/or procedure.
-Facilitate the flow of documents between patient, providers and payers.
-Communicate with health care team members regarding the status and/or completion of care coordination activities.
-If working in a specialty clinic that receives internal referrals, ensure that referrals are addressed in a timely manner under the direction of the clinic leadership team.
-Work with financial services and establish procedures to ensure financial information is complete prior to appointments, procedures or admissions.
-Assist with scheduling surgeries and/or procedures or services needed in the ambulatory management of the patient’s care.
-Promote and protect general safety for patients/families/friends and co-workers through adherence to correct procedures, timely communication of messages.
-Provide summary reports to clinic leadership on referral volumes and status (where applicable).
-Support development of clinic and divisional efficiency and effectiveness through participation in quality assessment and improvement activities.
-Maintain/improve own professional competence, knowledge and skills to meet identified self-learning needs and annual review requirements.
-Apply appropriate policies, procedures, protocols and standards of practice in performing duties.
-Promote the mission of Swedish externally in a positive way. Function as an ambassador for Swedish when interfacing with anyone outside the organization.
-Demonstrate the Swedish values including patient-centered care and service; respect, caring and compassion; teamwork and partnership; continuous learning and improvement; and leadership at all times.
-Consistent use of AIDET system for excellent service.
Requirements for Patient Care Coordinator:
- 1 year of recent experience in medical/healthcare setting
- Prior experience providing a high level of customer service in a fast-paced environment, including handling confidential data with discretion
- EPIC EMR experience
- Demonstrated experience in scheduling, referral coordination, insurance/authorization workflows, or front-end clinic operations.
- Experience coordinating insurance verification or prior authorizations.
Aya Offers:
- A robust team to support you every step of the way to ensure you start on time, have accurate payroll and an exceptional experience.
- A credentialing specialist to streamline the entire compliance process.
- Premium medical, dental, vision and life insurance beginning day one of your assignment.
Aya Healthcare is an equal opportunity employer and encourages all to apply!
Pay: $24.00 - $27.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Application Question(s):
- This is a contract-only position. Are you still interested?
- Which employer(s) did you actively use Epic with?
- The pay range for this position is $24-27/hour. Are you still interested?
Education:
- High school or equivalent (Required)
Experience:
- Appointment scheduling: 2 years (Required)
- Epic: 1 year (Required)
- Insurance verification: 1 year (Required)
- HIPAA: 1 year (Required)
- Hospital: 1 year (Required)
- Patient service: 1 year (Required)
Shift availability:
Ability to Commute:
- Seattle, WA 98104 (Required)
Work Location: In person
