Position Description:
The Human Resource Generalist will be a vital part of the overall operations of the Human Resources (HR) department. This role requires a well-rounded HR professional who can effectively balance day-to-day HR responsibilities with strategic initiatives. The ideal candidate will bring hands-on experience across core HR functions, including employee relations, recruitment, event planning and HR administration.
In addition to strong HR fundamentals, this individual will play a key role in driving projects and initiatives that improve processes, systems, and overall employee experience. The role requires solid project management skills, including the ability to plan, execute, and monitor multiple HR initiatives simultaneously while collaborating with cross-functional stakeholders. The successful candidate will be proactive, organized, and adaptable, with strong communication skills and the ability to manage sensitive information with discretion. This position is ideal for an HR professional who thrives in a fast-paced environment and is eager to contribute both operationally and strategically while bringing creative ideas and structured execution to HR programs and initiatives.
Essential Functions:
HR Administration:
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Provide exceptional customer service support to employees, serving as the main point of contact for employee inquiries related to HR policies, procedures, and benefits, escalating as needed.
- Oversee maintenance of employee files and updating of employee payroll records including PEO records.
- Distribute and track Employee Handbook acknowledgements.
- Maintain holiday schedule/distribution and communications.
- Work with PEO on completion of unemployment claims and employment verifications.
- Support annual HR cycles such as performance management processes, including evaluations, feedback cycles, compensation planning & compliance training.
- Ensure accurate and timely processing of HR documentation updates, changes and reports.
- Assist with training and development initiatives.
- Provide generalist support within the HR team and completes ad hoc projects as assigned.
Recruiting & Onboarding:
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Manage and maintain the applicant tracking system and post all open positions.
- Own end-to-end employee lifecycle processes, including onboarding, offboarding, internal transfers, promotions, and role changes, ensuring consistency and quality of execution.
- Process background/reference checks and escalate any issues to HRBP.
- Draft offer letters and send to applicants.
- Ensure that new hire documentation is collected, completed, and filed in a timely manner and entered into PEO and other related systems.
- Send out all department notifications, checklists and communications.
- Coordinate & set up software access and applicable training.
- Assign all new hire training and execute on training plans for each position/department.
PEO:
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Oversee and works with internal stakeholders on the optimal function of the organizations internal PEO systems, which may include database management, customization, and maintenance.
Payroll/Timekeeping:
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Process payroll changes (new hires, terminations, garnishments, direct deposit, locality, salary adjustments, etc.)
- Review and coach managers on procedures for timesheets.
Benefits and Leave Administration:
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Responsible for benefits administration, including new enrollments, open enrollment and changes.
- Responsible for circulating benefit reports and related invoices for processing and payment.
- Assist employees with any benefit related questions or concerns, acting as a liaison with PEO.
- Assist in the execution of the benefit plan renewal process, including the planning of meetings and following up with employees.
- Serve as primary point of contact for employees regarding leave options, policies, and procedures ensuring supportive and confidential experience.
- Act as liaison between Leave of absence team to administer end-to-end leave of absences processing, eligibility determination, documentation, tracking, and return to work coordination.
- Manage and maintain internal leave of absence tracker to ensure accuracy and compliance.
- Coordinate with managers, payroll & benefits team to ensure proper handling of leave-related pay, benefits continuation, and job protection.
- Maintain accurate and up to date leave records and ensure proper documentation is secured and compliant with company policies.
- Monitor leave durations and proactively communicate with employees and managers regarding status updates and return-to-work plans.
Event Planning & Employee Engagement:
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Design and deliver creative, engaging events to enhance company culture and participation.
- Identify new ideas to improve employee engagement through events and activities.
- Coordinate logistics including venue selection, vendors, event orders, timelines and communications to ensure successful event execution.
- Assist HRBP with executing of employee events such as new hire orientations, professional development programs, etc.
- Gather feedback and evaluate event effectiveness to inform future initiatives.
- Participate in committees as HR representative, as needed.
Training:
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Assign employees to training and follow up to ensure completion.
- Maintain training records and track training progress.
- Troubleshoot issues with PEO contacts.
The above is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of the job. It is not to be construed as an exhaustive statement of all the job functions
COMPETENCIES & WORK REQUIREMENTS: To be successful Human Resources Generalist, an employee must maintain confidential information regarding the personal and medical history of employee records. Should possess the following skills:
- Strong interpersonal and communication skills
- Proficiency in HRIS/PEO systems and Microsoft Office Suite
- Detail-oriented with strong organizational and problem-solving skills
- Demonstrated ability to manage multiple projects and priorities effectively in a fast-paced environment
- Stay current with evolving labor laws and HR best practices
- Support adherence to federal, state, and local employment laws and regulations
- Proven ability to introduce creative ideas and event concepts that drive employee participation and engagement
EDUCATIONAL / WORK REQUIREMENTS:
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2-4 years’ experience in Human Resources
- Bachelor’s degree required
- Real Estate industry experience preferred but not required
- Professional certification preferred but not required
