Terros Health is hiring a Health Center Relations Specialist at our Stapley locations in Mesa, AZ.
WE WILL TRAIN YOU!
$17.50/hr Full-Time Employment
Minimum One- Year Relevant Medical Front Office Customer Facing and Focused Service Experience in Healthcare, Hospitality
Front Office Experience in Healthcare, Behavioral Health, Dental or a Medical Office is Required
Additional Language Differential Pay is Available
Duties Include:
- Greet individuals coming into the clinic in a professional and courteous manner, assist their needs promptly with compassion, in accordance with Terros Health values.
- Process the check in of patients and notify the appropriate staff member of the arrival of patients. Update relevant information during auto-flow by completing four-point check.
- Review and update the daily schedules; ensuring all necessary data is accurately collected.
- Gather and maintain patient demographics, ensuring accurate and complete information, in compliance with UDS guidelines.
- Basic knowledge of insurance levels, such as, Medicare, Medicaid, commercial plans, and various other types.
Qualifications
- High School Diploma, GED required Or Associates degree in medical and health (e.g. healthcare administration, insurance billing and coding, psychology) or care social work, human services, communication preferred.
- At least one year relevant front office customer-facing service experience in healthcare, behavioral health, dental or a medical office preferred. Experience in hospitality (i.e., meeting or conventions, hotel), or banking will also be considered.
- Familiarity with health insurance eligibility and electronic health record management systems. Experience with NextGen preferred.
- Intermediate level of competency in Microsoft Suite and web-based programs.
- Experience in managing a wide range of administrative, support related tasks. Must be well organized, flexible, able to multi-task, possess strong time management skills, attention to detail and enjoy working in a fast-paced, ever changing environment.
- Excellent written and verbal communication skills.
- Proven track record of delivering a high level of customer service in a healthcare setting.
- This role is a non-driving position. This position is performed at one location and does not require travel to various Terros Health centers. May be 18 years of age and with less than two years’ driving experience or no driving experience.
- Must pass a TB Test.
Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Type: Full-time
Pay: $17.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
- Wellness program
People with a criminal record are encouraged to apply
Work Location: In person
