The Service Advisor in Training position is designed for team members who demonstrate strong customer service skills, positive energy, and a desire to grow within the company. This role begins with mastering the responsibilities of a Cashier/Guest Service Team Member, while developing the sales, communication, and operational skills needed to transition into a full Service Advisor role.
This position serves as a stepping stone into a customer facing sales leadership role focused on Fast Pass membership growth, detail service sales, guest retention, and delivering a best in class customer experience.
Think of it as the front door to advancement, where strong service turns into strong sales, and strong sales turns into career growth ✨
While in training, team members will be expected to:
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Deliver outstanding guest service with professionalism and enthusiasm
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Master cashier responsibilities including POS transactions, accuracy, and accountability
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Build confidence engaging with guests in a natural, consultative manner
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Learn company wash packages, Fast Pass options, promotions, and detail services
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Understand customer needs and confidently recommend the best service options
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Assist with site flow and maintain a clean, welcoming front counter area
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Support team initiatives that improve guest satisfaction and operational efficiency
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Demonstrate reliability, coachability, and leadership potential
