The Clinical Consultant has a key role to play as part of the Sales and Marketing organization. The right candidate will be responsible for maintaining and improving customer relationships, with a focus on enhancing revenue in select existing and new accounts. This individual will need to have a strong clinical background and understanding, with the ability to develop a Center strategy. A proven track record of excellence in customer relations, as well as the ability to build and execute on strategic plans will be essential.
Collaborate with assigned sales partner(s) to develop customized product and therapy solutions, provide training on equipment and therapies, and perform market development throughout the opportunity cycle.
Conduct prospecting and demand generation activities by serving as a therapy thought leader at clinical forums, scientific seminars, and other professional settings; seed market awareness and build relationships with key influencers, including patient advocates, Fellows, physicians, and nurses.
Understand market dynamics, keeping up-to-date on latest competitor information and advantages
Act as a trusted advisor to patients by providing technical expertise, demonstrating in-depth workflow understanding, and applying comprehensive therapy knowledge.
Partner with Value Streams to support commercialization and launch of new products, assist in the training labeling process and deploy marketing programs such as Experience the Difference.
Supports development and deployment of training programs for patients, nurses, physicians, and internal stakeholders to maximize understanding and adoption of products and therapies.
Demonstrate key product and therapy features and link them to customer and patient needs, providing technical guidance to support clinical and business initiatives.
Assess clinical environments and collaborate with staff to implement training and improvement plans that optimize patient outcomes, operational performance, and adoption of therapies.
Maintain clinical competency through nephrology literature, meetings, products and services and their clinical application.
Apply deep, extensive therapy knowledge to provide insights on clinical outcomes, protocols, and procedures.
Other duties as assigned.
