General Manager — Hal & Mal's
Jackson, Mississippi | Full-Time | Reports to Ownership
Hal & Mal's is a Jackson institution - our operation spans a full-service restaurant, The Walk-In (our cocktail bar), and one of the city's most beloved live music and private event venues. For decades, we've been a gathering place where food, music, art, and community come together in the heart of downtown.
The General Manager is the operational leader of Hal & Mal's and an extension of ownership in the building. The GM is the standard-bearer — for hospitality, for culture, and financial discipline. This person owns day-to-day operations across the restaurant and The Walk-In, and serves as the primary point of communication and coordination with our events and catering team.
Key responsibilities include:
- Lead daily operations of the restaurant, The Walk-In and catered events, ensuring consistent quality, service standards, and guest experience
- Manage scheduling, shift leadership and task delegation across front and back of house
- Maintain compliance with all health, safety, sanitation, and ABC/alcohol service regulations
- Oversee vendor relationships, ordering, inventory controls, and cost of goods across food and beverage programs
- Uphold and evolve the standards that make The Walk-In a distinctive cocktail experience
- Support execution of major recurring events and festivals that are central to the Hal & Mal's calendar
- Recruit, hire, onboard, and develop a team that reflects the spirit of each entity
- Build and maintain training programs for service, bar, kitchen coordination, and guest recovery — so standards live in the team, not just in the manager
- Create a culture of accountability paired with genuine care: coach in the moment, document fairly, celebrate wins, and develop future leaders from within
- Conduct regular team meetings and one-on-ones; keep communication flowing up to ownership and down to every shift
- Own the P&L: manage food, beverage, and labor costs against budget with weekly and monthly review cadence
- Oversee cash handling, daily reconciliation, deposits, and POS integrity
- Prepare and present regular financial and operational reporting to ownership, with honest analysis of what's working and what isn't
- Identify revenue opportunities and cost efficiencies across the restaurant, The Walk-In, and event operations
- Partner with ownership on budgeting, pricing decisions, and capital priorities
Qualifications:
- 5+ years of progressive restaurant/hospitality management experience, including P&L ownership; multi-outlet or venue experience (restaurant + bar + events) strongly preferred
- Candidate must have strong computer skills, the role requires high proficiency in restaurant point of sale software, Google Suite, email management, scheduling software and task management systems
- Demonstrated success building, training, and retaining hourly and salaried teams
- Strong fluency in financials, budgeting, cost controls, labor management, and reporting
- Excellent communicator and coordinator — able to keep multiple teams aligned in a busy, layered operation
- Working knowledge of Mississippi ABC regulations and responsible alcohol service
- Calm, decisive floor presence; comfortable leading through high-volume service and large events
- Genuine love for hospitality, live music, and community — and an appreciation for what Hal & Mal's means to Jackson
Compensation & Benefits
- Competitive salary based on individual experience
- Potential for performance-based bonus tied to financial and operational goals
- Health insurance, PTO and company perks available
Hal & Mal's is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Pay: From $62,867.21 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
