We are looking for a receptionist to join our team.
This position is responsible for patient check-in and check-out as well as to deliver outstanding customer service to all patients. Ensure patients feel welcome to the practice and continue to return in order to receive top quality health care treatment.
Essential Skills and Abilities
- Computer literate including knowledge of Microsoft Word preferred.
- Excellent customer service and communication skills.
- Ability to work as a team member.
- Manage multiple tasks simultaneously.
- Highly motivated and organized.
- Bilingual in Spanish is a plus
- Empathetic with patients’ needs and concerns.
- Ability to excel under pressure.
- Attention to detail.
- Treat patients and co-workers with respect.
- Provide outstanding patient service.
RESPONSIBILITIES
- Patient Check-In/Check-Out
- Responsible for patient check-in, greeting everyone in a pleasant and professional manner.
- Track patients in the reception area and communicate with them as needed.
- Make copies of scripts for providers.
- Responsible for collecting appropriate payment upon patient check-in or check-out. Assist in collecting past due balances.
- Thank patient by name and offer additional assistance if necessary.
- Evaluate chart data to verify all information has been received, completed, and signatures obtained.
- Verify insurance eligibility.
- Obtain referrals when necessary.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k) matching
- Health insurance
Experience:
- Medical receptionist: 1 year (Preferred)
Language:
Work Location: In person
