Job Description
Tenant Coordinator
Position Summary
The Tenant Coordinator provides administrative and operational support for the day-to-day management of a Class A office property. This position serves as the primary liaison between tenants, property management, engineering, vendors, and ownership to ensure exceptional customer service and efficient building operations.
This is an excellent opportunity for an organized, detail-oriented professional looking to begin a career in commercial real estate property management.
Essential Responsibilities
Tenant Relations
- Serve as the first point of contact for tenant requests and inquiries.
- Coordinate tenant communications and follow up to ensure timely resolution.
- Maintain positive relationships with tenants while providing exceptional customer service.
- Assist with tenant move-ins, move-outs, and suite alterations.
Work Order Coordination
- Receive, assign, and monitor maintenance requests.
- Coordinate with engineering staff and outside vendors.
- Track completion of work orders and communicate status updates to tenants.
Administrative Support
- Maintain tenant files and property records.
- Prepare correspondence, reports, and meeting materials.
- Assist with contract administration and vendor documentation.
- Maintain certificates of insurance and vendor compliance records.
- Support invoice processing and general office administration.
Property Operations
- Assist with scheduling vendors and contractors.
- Coordinate tenant improvement projects and move logistics.
- Help maintain building calendars and project schedules.
- Support emergency communications when necessary.
Financial Support
- Assist with purchase orders and invoice tracking.
- Support budget preparation and financial reporting.
- Help compile information for CAM reconciliations and tenant billings.
Qualifications
- Associate’s or Bachelor’s degree preferred.
- 1–3 years of administrative or customer service experience preferred.
- Excellent organizational and time management skills.
- Strong written and verbal communication abilities.
- Proficient with Microsoft Outlook, Word, Excel, and Teams.
- Ability to manage multiple priorities in a fast-paced environment.
- Professional demeanor with excellent customer service skills.
- Commercial real estate experience is a plus but not required.
Preferred Characteristics
- Highly organized
- Detail oriented
- Self-motivated
- Positive attitude
- Strong follow-through
- Comfortable learning new technology
- Team player willing to assist wherever needed
Compensation & Benefits
- Starting salary: Approximately $55,000 annually
- Benefits package including health insurance, paid time off, and retirement plan.
- Opportunity for career advancement into Assistant Property Manager and Property Manager roles.
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Parental leave
- Retirement plan
- Tuition reimbursement
Work Location: In person
