In search of a professional individual to fill our part-time Night Auditor/Guest Services Associate position. Your shift will be from 11 pm-7 am and will mostly involve balancing end-of-day paperwork and securing the hotel property at night.
The appropriate candidate will have a professional demeanor, high-level of customer service, some hospitality experience, and flexible & reliable availability.
Duties include:
- checking guest in and out;
- answering guest questions in regards to the property and town;
- booking reservations over the phone, as well as processing online reservation;
- problem-solving when necessary, i.e. guest complaints, general issues, etc.;
- balancing paperwork and processing credit card transactions;
- being responsible for the cash drawer;
- building rapport with guests and doing your best to fulfill their needs and requests;
- communicating with management and fellow co-workers with questions.
Must be able to pass a background check, possess a valid driver's license, and have reliable transportation.
Join a team of committed and dedicated individuals which takes great pride in its daily responsibilities and guest relations! Please submit your resume and a short cover letter to be considered for this position. Commencement within the next 1-2 weeks.
Job Type: Part-time
Pay: $17.00 per hour
Experience:
- Hotel Experience: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: In person
