We are Growing! Join us at LasikPlus, LVI & TLC!
Are you looking for an exciting and rewarding career opportunity at a second-generation family-owned business working alongside world-class Ophthalmologists and Optometrists with a leading provider of laser vision correction in the United States?
Join LCA Vision Inc./Kismet [dba LasikPlus, LVI & TLC] – and help us transform the lives of our patients!
We are looking for additional team members to join our Philadelphia Market [Bala Cynwyd, Mt. Laurel, King of Prussia] vision center(s). We offer a competitive salary, lucrative incentive plan(s), a 401k with a match, PTO, paid holidays, comprehensive medical benefits and ongoing professional development opportunities! This role starts out at $19/hr.
Lasik Patient Experience & Sales Coordinator
Key Responsibilities
Deliver exceptional customer service and create a positive patient experience throughout the consultation and treatment journey
Support the clinical team during LASIK procedures to ensure a seamless patient experience
Guide patients through treatment options, expectations, and post-procedure care instructions
Build trust with patients through clear communication, education, and personalized support
Conduct virtual consultations and follow-up calls to answer questions and help patients feel confident in their decision
Coordinate scheduling and confirm appointments with patients
Prepare and manage patient documentation and records with a high level of accuracy and confidentiality
Assist patients in understanding financing, insurance, and payment options
Process patient payments and maintain accurate financial records
Utilize advanced diagnostic technology and systems to support the patient consultation process
Ensure all consent and pre-procedure paperwork is completed accurately and efficiently
Qualifications
Previous experience in sales, retail, hospitality, or customer service preferred but not required
Experience in vision care or healthcare is a plus, but not required
Strong communication and relationship-building skills
Self-motivated with a proactive, results-driven mindset
Detail-oriented with strong organizational skills
Ability to multitask and thrive in a fast-paced environment
Comfortable working independently while also collaborating with a team
Passion for helping people feel confident and cared for throughout their experience
We provide full training!
LCA Vision Inc./Kismet [dba LasikPlus, LVI & TLC] is an equal opportunity employer. This job description is merely a summary and in no way states or implies that these are the only duties to be performed by the applicant. Requirements represent minimum levels of knowledge, skills, and abilities. This document does not create an employment relationship or employment contract, whether express or implied.
